Job Description

We're a national law firm with a local reach. Our legal experts are here for you. Whether it's personal or business, we understand that everyone's situation is different. But we're more than just a law firm - we're a team of people working together to help individuals and businesses navigate life's ups and downs. Working here you'll feel a part of our friendly and inclusive environment.
We'll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities.
We're always looking to support our colleagues to work in a way that works best for them and everyone else, including our clients, the business and the regulators. Please speak to a member of our Recruitment and Onboarding team for more information.
Your Role and What You'll Be Doing
Working with our Employment team in Birmingham. Providing full support to Head of Department as well as the team on the ground. In addition, when capacity allows, ad hoc virtual support to the rest of the nationwide team might be required via monitored mailbox. You'll be a key member of the team acting as a key point of contact for internal stakeholders (fee-earners), clients and third parties involved in legal matters. You'll work closely with our fee-earners within the Employment department to support them with any administrative, secretarial and non-billable tasks as well as working hard to provide exceptional client service.
2 days office attendance and ad-hoc as per business need
You will be:

• Communicating with our clients and third parties on behalf of Partners and other fee-earners
• Proactively supporting the team by creating strong working relationships to take tasks on and continue with them on own initiative with no need of supervision
• Daily coordinating of other support functions within the business to deliver successful completion of large variety of administrative tasks
• Managing fee-earner diaries, booking travel arrangements, preparing agendas and minute taking at meetings
• Supporting Head of Department Partner with Birmingham based events, meetings and fully coordinating diary. Making the most from office days for building strong and effective working relationship and ensuring fluidity and flexibility of workload is established.
• Coordinating the billing process to be as efficient and effective as possible
• Opening and closing files, and dealing with all matter maintenance
• Opportunity to undertake some simple legal tasks such as court forms or support akin to paralegal duties

About You

• Legal assistant/secretarial experience working with experienced fee-earners would be desirable, however we would be open to candidates who have experience of administration/secretarial experience in a professional environment
• A good understanding and knowledge of relevant case management systems
• Brilliant client care skills and good verbal and written communication skills
• Excellent accuracy and attention to detail

We're proud of our values, and we're looking for people who share them:

• To be pioneering with an imaginative outlook
• To be approachable and caring
• To be tenacious in the pursuit of our objectives
• To be efficient in the provision of our services
• To work with a foundation of integrity.

If this sounds like you, we'd love to receive your application.
Our Benefits - What We Can Offer You

• 25 days holidays as standard plus bank holidays - You can 'buy' up to 35hrs of extra holiday too.
• Generous and flexible pension schemes.
• Volunteering days - Two days of volunteering every year for a cause of your choice (fully paid)
• Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.

We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you're fully supported. This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements.
We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024!
Our responsible business programmes are fundamental to who we are and our purpose. We're committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.
Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It's made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono.
Additional Information
As part of the Irwin Mitchell Group's on-boarding process all successful applicants are required to complete the group's employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, colleagues, clients, partners and other stakeholders.
We carry out pre employment screening to establish your eligibility to work in the UK, criminal record and financial checks with our trusted 3rd parties.
The employment screening process will fully comply with Data Protection and other applicable laws.
Irwin Mitchell LLP is an equal opportunity employer.
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Location
Birmingham
The Colmore Building, 20 Colmore Circus, Birmingham, West Midlands, United Kingdom, B4 6AH
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We're proud of our values, and we're looking for people who share them
Sub-Department:
Support Services
Sub-Division:
Client Experience & Operations
Company:
IM LLP
Working Hours:
Full Time
Vacancy Type:
Permanent
:
Birmingham
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2025 Irwin Mitchell LLP is Authorised & Regulated by the Solicitors Regulation Authority.

Skills Required