Technical Sales Support Engineer (Mechanical Bias)
Type:
Permanent, Full-time
Salary:
30,000 - 35,000 per annum
Location:
Milton Keynes (Fully Onsite)
Hours:
37.5 per week -- 08:30-16:45 Monday-Thursday, 08:30-15:30 Friday
The Role
Our client is seeking a Technical Sales Support Engineer with a mechanical bias to provide high-quality technical support to both customers and the internal sales team. This position focuses on supporting a wide range of automation and temperature-control products, contributing to commercial growth through training, product promotion, and technical expertise.
Key Responsibilities
Deliver technical support to customers via phone and email
Process requests for special product variations
Analyse and report on product returns
Contribute to new product development proposals
Conduct market and competitor product analysis
Support the sales team with customer visits and application development
Manage product lifecycles including training, new product introductions, and discontinued product updates
Essential Skills, Education & Experience
Degree, HNC, or HND in Mechanical Engineering or a related discipline
Strong communication skills (phone and email)
Logical, methodical problem-solver with excellent organisational skills and record-keeping
Confident in presenting technical topics in person and via webinars
Experience working in an engineering environment
Practical hands-on testing and diagnostic experience
Ability to manage multiple projects, prioritise effectively, and meet deadlines
Desirable Experience
Additional hands-on testing/diagnostic experience
Exposure to automation systems or system design
Previous work in Technical Sales Support or applications engineering
What's on Offer
Our client offers a collaborative, innovative and supportive working environment where team members are empowered and valued. They are committed to diversity, inclusion and sustainability, and provide a comprehensive benefits package including:
Retail discounts
Life assurance
Private medical cover
25 days' holiday plus holiday trading scheme
Additional employee benefits
Selection Process
The recruitment process will typically involve:
An initial online interview
Online testing
A final face-to-face onsite interview
Apply Now
If you're a technically minded engineer looking to take the next step in your career, we'd love to hear from you.
Apply today
or get in touch for a confidential conversation to find out more about this opportunity.
Job Types: Full-time, Permanent
Pay: 24,420.00-44,723.88 per year
Benefits:
Company pension
Flexitime
Work Location: In person
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