Job Description

Auto4 specialises in the supply of tyre equipment and consumable products to the tyre industry, whether that be car, commercial or earthmover.

We are seeking a highly motivated and detail-oriented individual to join our team as a Telesales Administrator, based in Didcot. This is a full-time position with opportunities for growth and development.

Role Dimensions

A key member of the overall sales team and more specifically a member of the rapidly growing telesales team Responsible for developing your own customer base Reports to the Telesales Manager Daily call rate in the region of 80 to 100 calls per day; conversion rate in the region of 10%

Job Purpose

Through desk research and outbound call activity build and maintain a customer base that generates monthly sales revenues of circa 20k per month - this is a minimum requirement To ensure that there is a constant stream of new business being developed Where necessary support the field sales team with outbound call activity. This will generally be marketing campaign specific When necessary (depending upon resource) support the inbound sales support team To ensure that your customers honour our payment terms To be a champion of customer service

Key Responsibilities

To carry out desk research to identify prospects To outbound call customers and prospects alike to ensure sales targets are achieved To maintain an accurate customer and prospect database To effectively and efficiently plan and schedule daily, weekly and monthly sales calls To determine motivating propositions and promotions and communicate them effectively to your existing customers and prospects To manage your debtor book and where necessary, tactfully and professionally encouraging your customers to honour our payment terms To achieve exceptional levels of customer service and deliver on our promise of a guaranteed next day delivery To generate customer quotations To become an expert in the products that we sell and the industry that we operate within To ensure that targets are achieved, and where negative variances occur, recovery plans are quickly devised and implemented To provide daily and weekly reporting of sales activity

Qualifications/Experience/Skills Required:

At least 2 years' experience in sales or customer service preferably in the automotive aftermarket or a similar environment Excellent communicator both verbal and written Experience of using ERP or similar software Previous sales/purchase forecasting experience Confident and dynamic Proactive and commercial
The role is site based working 08.30am-5:00pm Monday - Friday from our Didcot office.

Benefits:

Competitive monthly commission, and bonus structure Onsite Parking Pension Scheme Annual Leave
To Apply please send us your CV in the first instance.

Job Types: Full-time, Permanent

Pay: 26,000.00 per year

Benefits:

Company pension On-site parking Sick pay
Work Location: In person