Job Description

Job Reference
009346
Function
Housing and Neighbourhoods
Salary
25,992 to 28,624 pa - pro rata for hours worked
Status
Part Time
Job Type
Permanent
Hours Of Work
22.2

Temporary Accomodation Assistant

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More details

JOB TITLE Temporary Accommodation Assistant


POST NUMBER 009346


WEEKLY WORKING HOURS 22.2 (3 days Monday to Wednesday) - Job share


SALARY RANGE 25,992 to 28,624 pa - pro rata for hours worked


TYPE OF CONTRACT Permanent


LOCATION Various sites based in Stevenage




ABOUT THE ROLE


This is a practical, hands-on role supporting the delivery of high-quality temporary and emergency accommodation across Stevenage. As a Temporary Accommodation Assistant, you will be responsible for the upkeep and cleanliness of communal areas, the clearance, cleanliness and preparation of void properties, and carrying out minor repairs to ensure accommodation is safe and ready for new residents.


You will work closely with the Temporary Accommodation Officers to complete fire alarm tests, health, and safety checks, support vulnerable households, and respond to a wide range of on-site issues. The role also includes important administrative duties such as maintaining logs, arranging access for contractors, and ensuring proper documentation of incidents or concerns.


This is a varied and rewarding role suited to someone who enjoys practical tasks, interacting with residents, and making a direct impact on people's living environments. You will play a key part in helping vulnerable individuals and families feel safe and supported during difficult times in their lives.




ABOUT YOU


You are someone who thrives in a practical, hands-on environment and takes pride in delivering high standards of cleanliness, safety, and care. You have experience with domestic cleaning and minor maintenance tasks and are confident using tools and equipment safely. You'll bring strong awareness of health and safety practices (including COSHH) and be comfortable working independently or as part of a team.


You are approachable, resilient, and able to deal calmly with vulnerable residents or emotionally challenging situations. You'll be organised and proactive, able to prioritise tasks, manage your workload, and respond flexibly to the needs of the service.


A full driving licence, access to your own vehicle for work, and a willingness to travel across the town are essential. Your ability to maintain confidentiality, support others, and work professionally in a fast-paced environment will be vital to your success in this role.




OUR BENEFITS


Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants Flexible working: available upon request, subject to operational requirements. Part time and Job share opportunities - all our full-time vacancies are open to job share unless otherwise stated. A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave. 25 days holiday rising to 31 days (depending on Local Government service) An extensive range of learning and development opportunities Employee Assistance Programme - 24/7 Confidential advice and support on personal, work, family and relationship issues Season ticket loans and discounts for public transport Cycle to Work scheme Stevenage Credit Union: secure savings, free life insurance and access to cheap loans. Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC) Discounted Health and Fitness membership Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union.


HOW TO APPLY





For an informal discussion about this role please contact


Name Kat Marshall


Job Title Temporary Accommodation Manager


Phone Number 07936 958669


Email Kat.Marshall@stevenage.gov.uk





Closing date for receipt of applications: 15 June 2025


Interviews will be held week commencing: 30 June 2025




Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date




Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board




Stevenage Borough Council is committed to Equal Opportunities for All.

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