Job Description

It's a great time to join Northamptonshire Partnership Homes (NPH) as we expand and grow our business, whilst developing and improving existing services for our residents.

We deliver housing services on behalf of West Northamptonshire Council (WNC), supporting them to deliver their housing strategy and ambitious development programme. We believe that everyone deserves a safe, high-quality home that meets their needs. We understand that demand for affordable housing, locally and nationally, significantly outstrips supply and the impact this has on individuals and families. We are therefore committed to building as many new homes as possible, developing innovative solutions and maximising partnerships to positively impact the communities we work in.

We pride ourselves on the culture we've created, which is open, transparent, supportive and community spirited. With excellent learning and development opportunities, flexible working arrangements and a fantastic team; NPH is a great place to work. The dedicated careers page on our website lists the fantastic benefits we offer. You can also hear why our colleagues love working for NPH.

An exciting opportunity has arisen to join the Tenancy Compliance Team at NPH on a full time (37 hours), permanent basis, as a Tenancy Compliance Coordinator.

The role involves providing administrative support to the Tenancy Compliance Team who manage Anti-Social behaviour (ASB) reports and tenancy compliance issues involving NPH tenants. You will be a first point of contact for tenants and their representatives over telephone, email or other mediums and required to provide advice on a wide range of ASB and tenancy compliance matters.

You will support the wider team with administrative tasks including diary management, appointment booking, written correspondence, data collation and ensuring enquiries are responded to within agreed timescales.

You must be proficient at communicating, verbally and in writing with a wide range of audiences and be confident in the use of Microsoft programs including Word, Excel and Outlook. The role will be varied and therefore the ability to prioritise your workload will also be essential.

You will be set some challenging targets. In return we offer to support and help you grow to achieve great results and do amazing things for people and their communities, enabling you to fully contribute to the NPH team and our ambitions.
In return, we offer a range of benefits to employees, including:

Holiday entitlement of 28 days a year (plus public bank holidays), increasing to 33 days after 5 years' service Access to the Local Government Pension Scheme Free parking Flexible working arrangements Employee discount hub Training opportunities

Please note we reserve the right to close this vacancy early if we receive sufficient applications for this role. Therefore, if you are interested, please submit your application as early as possible.

At NPH we value and respect all differences in all people, whether seen or unseen. We aspire to an inclusive working environment and a culture that reflects our colleagues and residents. Our colleagues have equal access to learning and development opportunities, and we create opportunities for their voice to be heard. We welcome applications from all regardless of race, faith, age, sexuality, gender identity, neurodivergence or disability. If we can make any adjustments to our recruitment processes to make it more accessible, we actively encourage you to let us know.

Job Type: Full-time

Pay: 30,558.00 per year

Benefits:

Additional leave Bereavement leave Company pension Cycle to work scheme Employee discount Flexitime Free parking Health & wellbeing programme On-site parking Sick pay
Schedule:

Monday to Friday
Application question(s):

Do you have a time restriction on your eligibility to work in the UK?
Work Location: Hybrid remote in England, NN5 5JW

Application deadline: 13/07/2025