Job Description

Buston And Maughan are seeking a motivated and skilled Tenant Liaison Officer to join their planned works team. The successful candidate will be instrumental in fostering effective communication between tenants and the site manager throughout the capital works programmes. Your role will be to ensure tenants feel informed, supported, and valued throughout their experience with the project.

Key Responsibilities:

Act as the primary point of contact for tenants, providing updates and addressing inquiries related to the capital works programmes. Communicate project schedules, timelines, and any potential disruptions effectively to tenants. Respond to tenant concerns and complaints in a timely, professional manner. Organise and facilitate tenant meetings to discuss project developments, gather feedback, and encourage community engagement. Collaborate closely with project / site managers and team members to ensure tenant needs are prioritised. Prepare and distribute tenant information packs and resources to enhance understanding of the project. Monitor tenant satisfaction and report outcomes and trends to the management team.
Qualifications and Experience:

Proven experience as a Tenant Liaison Officer or in a similar role within the construction or housing sector. Outstanding communication and interpersonal skills to build strong relationships with tenants. Ability to manage multiple tasks and adapt to shifting priorities. A proactive approach to problem-solving and conflict resolution. Familiarity with housing regulations and the construction process would be advantageous.
What Buston And Maughan offer:

Competitive salary of 29,000 to 31,000 per annum, reflecting experience and expertise. Opportunities for professional growth and career development. A supportive work environment focused on teamwork and collaboration. Company Pension Company vehicle with fuel card 25 Days Holiday plus bank holidays
Job Type: Full-time

Pay: 29,000.00-31,000.00 per year

Benefits:

Company car
Schedule:

Monday to Friday
Work Location: On the road