Job Description

Do you have an interest in working in the Motor Industry? Would you like to join our Parts Team?


We would love to hear from you if you have experience in a warehouse, stores or customer facing environment.


We are recruiting for a Trainee Parts Advisor to join our Parts Team in Ballymena.

About The Role

This is an interesting and varied role which involves selling parts to customers via the phone, email and face to face and in the process advising them on the correct product for their vehicle and discussing availability and prices. You will manage transactions from initial orders through to processing payments, providing customer updates, tracking orders, stock replenishment, stock returns, and keeping our stock management IT system up to date.


You will also work closely with the Workshop to provide them with the correct parts for vehicles that are booked in for service work.


We need someone with excellent communication, organisation and IT skills, with a good work ethic, and a good technical knowledge of vehicles, who will be an asset to our Parts team.


Previous experience in a similar role would be desirable but full training will be given.

This is not an exhaustive list of duties and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.

The company reserves the right to expand the short listing criteria to facilitate the short listing process.

Donnelly Group is an equal opportunities employer

Required Criteria

Right to Work in the UK Full Valid Drivers Licence Good work ethic, with a strong commitment to reliability and dedication Excellent organisational skills and attention to detail Proficient in IT skills (e.g., Microsoft Office and relevant software)

Desired Criteria

Previous experience in a similar role would be desirable but full training will be given Good technical knowledge of vehicles / parts

Skills Needed

Customer Service, IT skills, Attention to detail, Exceeding Customer Expectations, Working Under Pressure, Initiative, Communication, Planning and Organising

About The Company

The Donnelly Group has been synonymous with the motor industry in Northern Ireland since 1947 when Peter Donnelly started a vehicle repair and taxi business in Caledon on the border of Co Tyrone and Armagh.


Since then the Donnelly Group has become the largest family-owned automotive company in Northern Ireland.


We offer competitive salaries, industry-leading work-life balance, generous holiday allowance, continuous training and development, wide-ranging benefits, and an opportunity to give volunteering time back to the communities within which we serve through the Donnelly Group Foundation.

Company Culture

Our teams across all our branches get involved with fundraising for our nominated charity partner, through football tournaments, Donnelly Group bake-off events, dragon boat racing, abseiling, cycling events as well as having a 'Foundation Day'; a paid day off, to get involved with community projects. We like to feel that we work hard and play hard.

Company Benefits

Vacation, Paid time off, Performance bonuses, Paid sick days, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Free parking, Cycle to work, Referral bonus, Competitive salary, Family and friends rates, Long service recognition, Employee Assistance Scheme, Perks Card, Wellbeing Scheme, Work With Charities, Social Opportunities, On the job learning, Progression opportunities, Access to Health & Wellbeing app, Long service awards, Service recognition increases to annual leave, Company employee App

Salary

Not disclosed