Job Description

At Dafydd Hardy Estate Agents (an employee-owned company), we pride ourselves on being dynamic, forward-thinking, and customer-focused. Operating throughout Anglesey, Gwynedd and Conwy, we have been voted AllAgents Best Overall Agents in Wales, Best Lettings Agent in Wales, and Best Sales Agent in Wales for 8 years running - all thanks to our amazing team.

We are now looking for a Trainee Student Lettings Advisor to join our busy Student Lettings Team in Bangor, as our property management and student lettings portfolio continues to grow.

This role offers full training, including support in achieving your Rent Smart Wales agent qualification.

The role is a full-time position Monday - Friday (8:45am - 5:30pm).

What you'll be doing:

Match students to properties - arrange and carry out accompanied viewings, then provide feedback to landlords. Use our CRM system to ensure prompt, accurate communication with landlords, tenants, and contractors. Maintain property records - update files, chase safety certificates, and ensure compliance. Handle general administration including database management, email/letter creation, and excel updates. Liaise with landlords, tenants, parents, contractors, and internal teams professionally and efficiently. Follow up on outstanding paperwork, payments, and contact details.

What We're Looking For

Excellent customer service and interpersonal skills. Ability to work to tight deadlines with high attention to detail. Great skills in organising and managing workload. Confident and professional telephone manner. Good IT skills in Outlook, Word, and especially Excel (data entry, not creation of sheets). Team player with a proactive approach to problem-solving. Previous lettings experience desirable (but not essential - full training given). Full UK driving licence preferred (but not essential, as most appointments can be done on foot).

What's in It for You

Enhanced holidays with a cash-in scheme EOT tax-free bonus scheme Sick pay and wellness programmes Access to Welsh language classes Great company events and team culture Be part of an award-winning, employee-owned business
Does this sound like you? Do you want to join an award-winning employee-owned team? Then send us your CV, we can't wait to meet you!

Trainee starting salary will be the UK national living wage for those over 21, regardless of age.

The advert will be closed as soon as sufficient applicants have been received, with rolling interviews.

Job Type: Full-time

Pay: From 24,603.15 per year

Benefits:

Company events Company pension Financial planning services Health & wellbeing programme Sick pay
Licence/Certification:

Driving License (preferred)
Work Location: In person

Application deadline: 20/08/2025