Job Description

-------------------



We have an exciting opportunity for a

Training Support Driver

to join our Distribution team. This role is ideal for a professional, safety-focused driver who enjoys supporting others, maintaining high standards, and playing an active part in the smooth running of the operation--both on the road and in the office.


The role combines

hands-on driving

,

driver coaching and support

, and

operational administration

, helping ensure customer service, compliance, and team performance remain consistently high.

Key Responsibilities

Driving & Customer Service

Pick and deliver customer orders accurately, safely, and professionally, ensuring department objectives are met. Provide driving cover across the team for planned and unplanned absence. Ensure invoices are completed correctly, signed, and adjusted where required. Collect monies against invoices in line with company procedures. Maintain strict control of product temperatures, ensuring all checks are completed and recorded accurately. Carry out daily vehicle checks to ensure roadworthiness and cleanliness at all times. Maintain smart, professional uniform standards.

Compliance & Safety

Ensure full compliance with Health & Safety, Hygiene, Vehicle, and Tachograph legislation. Support management vehicle checks and defect reporting, helping maintain fleet standards. Actively promote a strong safety culture across the driver team.

Training, Coaching & Driver Support

Act as a positive role model and point of support for drivers. Assist with the training, mentoring, and assessment of new and existing drivers. Provide coaching to improve service levels, compliance, and cost effectiveness. Support delivery of depot or Network strategy changes through driver briefings and training sessions. Maintain comprehensive knowledge of delivery rounds to support cover, training, and operational resilience.

Operational & Office Support (TMS / Admin)

Support Distribution Management with Transport Management System (TMS) tasks, including: + Route and round familiarity
+ Driver and vehicle allocation support
+ Basic job moves and checks as required
Assist with low-level investigations such as: + Delivery issues
+ Service failures
+ Vehicle or compliance-related queries
Cascade key operational information between management and drivers to ensure clear communication.

What We're Looking For

A professional driver with strong compliance and safety awareness. Confident communicator who can coach, guide, and support others. Comfortable working both on the road and with basic office-based tasks. Proactive, reliable, and adaptable with a team-focused mindset. Passion for customer service and continuous improvement.

If this role is of interest, please submit an internal application to a member of the Distribution Management Team