Job Description

Job Title: Transport Planner / Operator

Hours: 05:00 to 14:30

Salary: 35,000 - 39,000 per annum (depending on experience)

Part of the EFS Group, Pegasus Express is a proven business offering a vast range of Palletised Transport solutions.

Due to growth, we are looking for a motivated and proactive Transport Planner and Operator to join our experienced and dedicated team at Pegasus Express, working out of Cleland near Motherwell. In this role, you will play a key part in ensuring the smooth and efficient running of our driver operations team.

This is a role with real opportunity to grow within the business, working in a supportive

team environment where your input makes a difference.

Key Responsibilities:

Route Planning & Scheduling

Plan efficient collection and delivery routes for palletised freight. Allocate loads to drivers and vehicles to maximise efficiency and minimise costs. Adjust plans in real time to account for delays, traffic, or customer changes. Plan night trunking resources
Load & Resource Management

Ensure vehicles are loaded legally, safely, and optimally. Make best use of drivers, vehicles, and subcontractors.
Communication & Coordination

Liaise with drivers, depot staff, customers, and the Pall-Ex hub. Provide drivers with clear instructions and support while on the road. Handle queries and resolve delivery/collection issues quickly.
Customer Service

Ensure customer delivery requirements and service levels are met. Keep customers updated on delivery progress or any disruptions. Deal with customer complaints or delays in a professional manner.
Compliance & Reporting

Maintain accurate records of vehicle movements, load plans, and costs. Ensure adherence to transport legislation, health & safety, and company policies. Monitor KPI performance (e.g., on-time deliveries, cost efficiency) Problem Solving & Continuous Improvement of fleet React to operational challenges such as vehicle breakdowns, driver shortages, or network delays. Identify opportunities to improve efficiency and reduce costs.
What We Offer:

Competitive salary 20 days Annual Leave + Bank Holidays Health & Wellbeing Programme On-site parking Long-term, stable employment with a supportive, friendly team
About You:

Strong organisational and planning skills IT skills Confident communicator, able to engage effectively with drivers and colleagues Problem-solving mindset with the ability to make decisions under pressure Experience in transport/logistics planning essential Experience in working with and managing drivers National CPC is preferred but not essential
If you're ready to take on a role where you can make an impact and develop your career, we'd love to hear from you.

Please apply via Indeed or contact Pegasus Express directly for more information

Michael.Giulianotti@pegasusexp.co.uk

Job Types: Full-time, Permanent

Pay: 35,000.00-39,000.00 per year

Benefits:

Company pension Free parking Health & wellbeing programme On-site parking
Experience:

Transport planning: 1 year (required)
Licence/Certification:

Transport Manager CPC (preferred)
Work Location: In person