Job Description

Morrow Contracts was founded nearly 40 years ago and is one of the most respected utilities and civil engineering companies in Northern Ireland.


We have an exciting permanent opportunity for an experienced administrator to join our established office based administrative team.


The successful candidate must be competent in dealing directly with Supervisors to ensure the daily workload is processed in a methodical and efficient manner.

Essential Criteria

GCSE / GCE 'O'Level English and Maths (Grade A-C) or equivalent


A minimum of 3 years administrative experience in a busy environment, working to deadlines and adhering to KPI's and SLA's


Experience in Microsoft Office including Outlook, Excel and Word


Strong communication skills and the ability to multi task


Ability to work within a team environment and manage your desk effectively


Hours: Monday - Friday (08:00 - 17:00)


Salary: based on experience


Due to our location, the successful candidate must have own transport

About The Role

The Role

The role is working as part of a busy team incorporating a combination of various administration duties and telephone work


Primarily working closely with Supervisors both via telephone and face to face, ensuring jobs are processed efficiently on our database,


Attention to detail is essential to spot discrepancies and deal with accordingly


Being proactive in managing the system to deliver a high level of administration


Working off bespoke system to produce job packs including processing utility maps


Answer telephone calls both externally and internally and resolve any queries effectively


Ad-hoc duties as required


Full training is provided on all bespoke systems


We are looking for someone with a strong sense of responsibility who is keen to learn and provide excellent administrative support.


Excellent communication skills and the ability to build a rapport with client contacts is expected


The role will develop through time and the successful candidate will be given the opportunity to learn other roles within the department

Required Criteria

MS Office experience Minimum of 3 years administration experience Strong communication skills

Desired Criteria

Experience in working within utilities Experience in dealing with customer complaints

Skills Needed

Audit Compliance, Establishing Rapport With Clients, Problem Solving, Building Relationships

About The Company

Founded nearly 40 years ago, Morrow Contracts is one of the most respected utilities and civil engineering companies in Northern Ireland.


We recognise our social responsibility and our impact on the environment whilst ensuring safe working conditions for all staff and delivering a quality service to all our customers; achieved through better design, feedback, investment and continuous improvement.


Our management systems are certified to many international and local standards and our employees are constantly undergoing continual personal development to provide us and our clients with a constantly improving skilled workforce.

Company Culture

Advocating partnering, value engineering and new technologies wherever possible, Morrow Contracts recognise the needs of the client at all times and strive to provide best practice and sustainable engineering solutions. This is demonstrated from a proven and diverse track record with many high profile clients throughout Northern Ireland, helping to underpin our motto "Excellence through experience".


Morrow Contracts have won numerous awards including the prestigious NIRAUC Best Streetworks Contractor several years running and a major UK Health and Safety award from The British Safety Council in 2010.


Morrow Contracts are an integral member of Meridian Utilities Ltd, a joint-venture company undertaking water works, leakage repairs, sewer repair and blockage clearances, CCTV, civil engineering, trenchless installations, meter installations etc. throughout Northern Ireland.

Company Benefits

Retirement plan and/or pension, Employee development programs, Remote working, Free parking, Competitive salary

Salary

Not disclosed