Job Description

Job Details
Section
Students' Union
Location:
Highfield Campus
Salary
24,362
Closing Date:
Wednesday 10 September 2025
Reference
3187325SU

Are you ready to bring your customer experience skills to the heart of student life on campus?

If yes, join our vibrant Venues Team at SUSU! As a Venue Supervisor, you'll guide a dynamic crew on shift at our popular outlets - The Stag's, The Bridge, and Below Deck - ensuring they deliver top-notch service in a fun environment and that every student leaves with a smile. You'll also be key to helping keep operations running smoothly, be it a regular day at the venue, a student-led event, or one of our once-a-year balls or parties (such as Freshers Party and Grad Ball).


We'll back you with all the training and support you need to succeed. No Personal License? No problem! We'll support you through the process to make sure you're up to speed with licensing laws. Plus, you'll liaise with security, event organisers, and even hold the keys to our fantastic venues when needed. If you don't have a level 3 food hygiene qualification yet, we've got that covered too!

About You

We're looking for motivated, proactive individuals with a knack for customer service and experience. As the go-to person on shift, you'll need to prioritise and allocate tasks effectively therefore, experience in service leader or supervision roles is a plus!


You'll be interacting with students daily, so a friendly and approachable attitude is a must. We value your feedback and ideas to continually improve our services, so a focus on high standards and continuous improvement are key. You'll also collaborate with various SUSU departments, so strong communication skills are essential.

About Us

We are the University of Southampton Students' Union (SUSU) - independent from the University and run by students, for students. Our vision is simple: SUSU is here to enrich the life of every student. We are a workplace that's buzzing with life, ideas, and opportunities - where your work directly shapes the student experience.


As part of our team, you'll enjoy:

Salary of 24,362 per annum (13.35 per hour) Generous paid holiday - 24 days per year, plus eight closure days (Easter, August and Christmas, and eight bank holidays. Great pension - we contribute 10% into your defined contributions pension scheme. Travel perks - discounted UniLink and Blue Star bus passes, plus a cycle-to-work scheme.

To find out more about SUSU and our benefits, visit our website here.

Apply Now

For more information on the role before you apply please contact Venues Manager, Frankie Puchades, at f.puchades@soton.ac.uk or Deputy Venues Manager, Jordan Stevens, at j.stevens@soton.ac.uk


Please note, we may close this advert early and contact candidates for interview prior to the closing date.

Closing Date

: 10 September 2025 (9 am)

Interview Dates

: 17 September 2025

To know before applying:

Regretfully, SUSU is NOT a sponsoring organisation and is, therefore, not able to sponsor you for a visa if you require one (such as Tier 2) to work in the UK.


Please note feedback will not be provided if you are not shortlisted for interview.


SUSU is an equal opportunities employer that values a diverse workforce and we want to reflect the student body that we represent. We value diversity, promote equality and challenge discrimination and will ensure that our recruitment activities are mindful of equality and diversity matters.