Job Description

Victim Support are looking for a full-time Victims Advocate to work on our Anti-Social Behaviour Project based in the Royal Borough of Kensington & Chelsea.



This role is working full time 37.5 hours per week and is offered on a fixed term basis until the end of March 2026.



Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?



Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?



If yes, then we'd love to hear from you...

County/Borough

Kensington and Chelsea

Office location

Victim Support, 5-7 Singer Street, London, EC2A 4BQ

Full time/Part time

Full time

Hours per week

37.5

Work schedule

Monday -Friday 9am-5pm

Basic Salary

27,870.60 per annum plus London Weighting Allowance 2,800 per annum

Allowances

London Weighting

Contract type

Fixed Term

DBS required?

Enhanced

End date (if fixed term)

31/03/2026

Police vetting required?

No

Closing Date

27/08/2025

Ref No

6276

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:


Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression

About the Role:

This role is based in the Royal Borough of Kensington & Chelsea. As a Victim Advocate you will:


Support victims of Anti-Social Behaviour (ASB) and Hate Crime. Collaborate with funders and partners to ensure optimal outcomes for victims. Provide specialist advocacy for victims with both complex and non-complex needs. Assist vulnerable, high-risk, and repeat victims of ASB. Engage in community work, liaise with the commissioner, and attend face-to-face appointments. Attend the monthly ASB MARAC (JAG) Meeting.

You will need:


Experience working with vulnerable individuals and those affected by ASB and crime. Proficiency in Microsoft Office for data recording and reporting.

Please see attached and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.



Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.



Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.



As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.



If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.