Job Description

Department:

Catering

Location:

Nortgate Coffee Shop,Teesside Hospice, 1 Northgate Road, Linthorpe, Middlesbrough TS5 5NW

Time Requirement:

Flexible to suit you, we are looking for help particularly during these times; Monday to Thursday 10.30am - 2.30pm

DBS Check needed?

Yes

Age Requirements:

From 16 years old plus

Role Summary:

We are looking for volunteers to assist our newly refurbished Coffee Shop in providing a welcoming and pleasant environment for customers.
This role requires someone with good communication and customer service skills.

The coffee shop is hive of activity with visitors and staff using the facility so you will meet lots of new people as well as learning a valuable skill and providing much needed support to the hospice.

Required Skills

To provide a high level of customer service to customers Basic food preparation Make tea and coffee To ensure the tables and surrounding area are clean and tidy To load and unload a dishwasher Operate a till and balance the daily takings To provide a prompt, pleasant and courteous service

Expectations

To wear ID badge whilst undertaking your volunteering at all times To adhere to Teesside Hospice policies and procedures To work harmoniously with colleagues and other volunteers To inform manager with advance notice if you are unable to attend the agreed shift To attend any training provided by the hospice in order to support the role To complete online mandatory training to help keep the Hospice safe and compliant with CQC requirements

Benefits to you

Develop your communication skills Enhance your CV for any prospective employers Gain experience working with a high profile local charity Being part of a supportive, lively team who will endeavour to develop your skills further The opportunity to meet and work with new people Help make a difference to people's lives
If you're friendly, reliable, and eager to contribute to our cause, we'd love to have you join our team!

Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace.

Job Type: Volunteer

Benefits:

Casual dress Company events Discounted or free food Employee discount Free or subsidised travel Store discount
Schedule:

Monday to Friday
Work Location: In person