Job Description

PURPOSE

The purpose of the wedding coordinator is to oversee and manage all aspects of

wedding planning and coordination for couples, ensuring the successful execution of

their special day. They have a huge impact on the couples by guiding them through

the preparation process, and orchestrating a memorable experience through

meticulous planning, effective communication, problem-solving, and generally going

above and beyond to ensure client satisfaction.

DUTIES

Responsibilities include, but are not limited to:

1. Reporting to the lead wedding coordinator, the direct senior, and the

operations manager in their absence.

2. Ensuring that one is fully trained and efficient in all wedding coordinator

functions and procedures for coordinating weddings, and a good

understanding of all company policies relating to: front of house, reporting of

statistics, fire, Health and Safety, etc.

3. Wedding planning for booked couples by offering support and guidance, for

up to four years in advance. Building a rapport with your couples throughout

their wedding planning.

4. Conducting venue show rounds for booked couples and suppliers on request.

5. Booking and conducting Final Detail Meetings with couples to obtain all the

data necessary for creating bespoke documents for their wedding day.

6. Maintaining prompt and professional communication with booked couples

before and after wedding coordinator assignment.

7. Organising food tasting sessions for booked couples and attending/running

these sessions.

8. Creating schedules and coordination documents for venue staff to use, such as

Kitchen Function Details and Bar Drink Lists.

9. Liasing with suppliers to ensure full coordination is completed before the

event, which includes completing documentation like Public Liability

Insurance documents.

10. Coordinating the wedding day, starting prior to the couple arriving. Ensuring

wedding schedules and seating plan is adhered to as much as possible and

ensuring other department staff are well coordinated to ensure a successful

day.

11. Providing support and guidance to the couple throughout the day by

maintaining communication, care and genuine interest in their day.

12. Greeting and helping direct guests.

13. Overseeing all logistics such as ensuring that the wedding schedule is

followed, greeting and coordinating registrar, supplier arrival and setups,

kitchen schedule, leading and guiding front of house staff by task delegation

and completion, etc.

14. Problem solving and maintaining good communication with the team on

inevitable delays and amended times.

15. Organizing wedding announcements and conducting them upon request.

16. Overseeing full food service to ensure that it is on time and professional.

17. Ensuring reception, wedding breakfast beverages and bar stock are done by

operations and duty managers.

18. Ensuring correct and swift communication takes place between the food and

beverage team and other venue departments.

19. Maintaining all Food Hygiene, Health and Safety policies when overseeing

beverage and food service.

20.Overseeing correct, smooth and timely setup of venue spaces - venue

entrance, bar, ceremony, wedding breakfast room, and getting ready room.

Assisting with setups where required.

21. Managing and adhering to venue sound volumes from beginning to end of

wedding toasts.

22.Ensuring correct number of staff are scheduled by the operations manager.

23.Conducting seamless handover with the evening duty manager to ensure the

couple feels comfortable with the change of staff. Ensuring team and guests

are well informed.

24.As required, assisting couple or the operations manager with tasks relating to

event management.

25.Overseeing the storage and upkeep of event linen, tables and chairs.

26.Ensuring office desk, filing, storage, drawers, etc. are well maintained,

organised and clean.

27. Ensuring all administration is accurate and up to date both electronically and

hardcopy. This includes, but is not limited to, wedding planning documents,

event schedules, kitchen function details, couple files, bar menu lists,

department documentation, payment trackers, accident reports, etc.

28.Reporting accurate individual statistics on time to lead wedding coordinator.

29.As required, attending daily and weekly staff meetings.

30.Taking the necessary steps to ensure that all service positions are filled by

liaising with the operations manager.

KEY PERFORMANCE INDICATORS

Wedding Package Upgrades

Total Value of Weddings Delivered

Successfully Delivered Weddings

Customer satisfaction through surveys, 5-star reviews, and direct customer feedback.

VALUABLE FINAL PRODUCTS

Happy and satisfied couples and guests, as a result of well-planned and delivered

events, with the end product being a memorable wedding day that lasts a lifetime.

Job Type: Full-time

Pay: 27,000.00-29,000.00 per year

Benefits:

Company events Company pension On-site parking
Schedule:

Weekend availability
Work Location: In person