Job Description

Company Overview

Kinkell Byre,

the Original Barn Venue

, is just outside St Andrews with gorgeous views of the sea. We are a busy and vibrant family-run weddings and events venue that delivers around 100 events per year and rising.

Our mission is to make people happy and deliver the perfect day through exceptional experiences.

Excellent Customer Service

is at the heart of what we do and our

close-knit team

is here to ensure everything runs smoothly throughout each event. We are also focused on expanding our offering, enhancing and improving the venue, introducing more sustainable processes and improving local biodiversity.

Summary

We're on the lookout for a new

Byre Assistant

to join our busy wedding and events venue team. This is a varied, hands-on role at the heart of our operations, supporting everything from day-to-day tasks to unforgettable celebrations.

We're seeking an enthusiastic, fun-loving individual with excellent people skills--someone who enjoys working closely with others and thrives in a relaxed but hard-working environment. Our team is tight-knit, supportive, and passionate about what we do, and we're hoping to find someone who fits right in.

Ideal candidates will be creative, professional, and always ready to muck in wherever needed.

This is a full-time position, and as a flexible employer, we'll do everything we can to ensure your working hours fit comfortably around the rest of your life.

Job description:

Kinkell Byre is seeking a dedicated and enthusiastic Byre Assistant to join our team and help deliver exceptional weddings and events at our busy venue. This varied role spans the full customer journey -- from handling initial enquiries and welcoming prospective couples or clients for venue show-arounds, to supporting them throughout the planning process and ensuring their special day runs seamlessly. The position also involves essential administrative duties, detailed back-of-house planning, and close coordination with our team and suppliers to ensure every event meets Kinkell Byre's high standards. The ideal candidate will be highly organised, confident in a client-facing environment, and passionate about providing the

highest levels of customer service at all times.

The ideal candidate will be a friendly, fun, people-focused individual with the energy and enthusiasm to get the job done. Experience in the events or hospitality sector is a bonus, but not essential.

We're looking for someone organised, efficient, practical, and ready to get involved--while having fun along the way!

As shifts vary from week to week, flexibility is key. You'll work a mix of weekdays and weekends, including daytime and occasional night shifts. All shifts are planned well in advance.

Because public transport to the venue is limited, you will need access to a car to travel to and from work.

Responsible for:

Operations

- Act as the front-of-house contact during set-up days and on the day/night of weddings and events, ensuring couples and clients are well looked after and fully satisfied. The role also includes supporting advance planning, coordinating logistics, and assisting with event delivery in the lead-up. You will liaise with a wide range of external suppliers--including caterers, photographers, videographers, florists, decorators, celebrants, and accommodation providers--to ensure everything runs smoothly. Some late-night shifts will be required as part of the role.

Sales

- Support the full sales process, including generating and managing new enquiries, conducting venue viewings, answering client questions, and securing bookings.

Marketing

- Assist in understanding the marketplace and current trends. Work alongside the team to capture photos and content to post across our social media channels.

Admin

- Provide support with office and administrative tasks as required, ensuring smooth day-to-day operations.

Cabins

- Act as front-of-house for the cabins, supporting sales and marketing, managing the booking diary, liaising with our cleaning team, and handling related administrative tasks. You will also assist with basic stock checks and monthly maintenance walks to ensure everything is in excellent order for guests.

Organisation

- Assist in optimising business processes, improving efficiency, and supporting analysis to ensure smooth and effective operations.

Responsibilities

Maintain strong relationships with all customers, including wedding couples, corporates, student committees, destination management companies, local hotels, accommodation guests and the local tourism industry Support the student storage business Keep a "tidy house" Ensure all activities comply with health and safety regulations, maintaining a safe environment for staff, guests, and visitors. Foster a positive team environment that encourages collaboration and growth

Experience & Qualifications

Proven high standards, strong organisational skills and professionalism Experience in events, hospitality or customer services Excellent interpersonal and communication skills Ability to manage multiple tasks simultaneously in a fast-paced environment Strong work ethic and happy to muck in The following experience would be great but is not essential: sales, marketing, weddings.
Package would include fixed salary. Salary will very likely be increased in line with the real living wage to 27,976 from 1st April 2026.

We believe that this is a great opportunity for a well-rounded, fun-loving individual with a broad range of skills to work in a relaxed environment as part of a close-knit team.

Job Type: Full-time

Pay: 26,208.00 per year

Benefits:

Flexitime Free parking
Ability to commute/relocate:

St. Andrews KY16 8PN: reliably commute or plan to relocate before starting work (required)
Experience:

Customer service: 1 year (preferred) Event and/or Hospitality: 1 year (required)
Work Location: In person