to join our dynamic estate and lettings agency team. A key focus of this role will be to
oversee and implement our Late Payment Process
, managing rent arrears and maintaining strong communication with tenants to ensure timely resolution. The ideal candidate will also support broader financial operations including accounts payable and bank reconciliation, helping to maintain accurate and efficient financial systems.
This is a
part-time position
working
4.5 hours per day
, to be completed
anytime between 9:00am and 5:00pm
, Monday to Friday. We offer
flexibility
on when these hours are worked to accommodate other commitments.
Key Responsibilities
Manage the Late Payment Process
, proactively monitoring rent arrears, issuing reminders, and coordinating follow-ups in line with company policy.
Liaise with tenants to resolve outstanding payments, maintaining professionalism and tact in all communications.
Escalate serious arrears cases to management or legal teams when required, ensuring full documentation is kept.
Process supplier invoices and ensure timely payments to contractors, landlords, and other vendors.
Accurately input financial data using
Xero
accounting software and maintain up-to-date records.
Reconcile bank statements regularly to ensure financial accuracy and completeness.
Collaborate with lettings and property management teams to ensure alignment of financial information and tenancy data.
Assist with general finance-related queries from tenants, landlords, and colleagues.
Identify and support process improvements within the finance function to enhance efficiency and compliance.
Requirements
Proficient in
Xero
accounting software.
Relevant
accountancy qualifications
(AAT, ACCA, or equivalent) are preferred.
Previous experience in a finance role within a
lettings or property management environment
is desirable.
Strong organisational and administrative skills with exceptional attention to detail.
Confident communicator with the ability to handle sensitive arrears conversations in a firm but respectful manner.
High level of accuracy in data entry and record-keeping.
Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
Proactive approach to problem-solving and process improvement.
Job Type: Part-time