Job Description

Aesthetic Clinic Receptionist (34 hours per week - 4 days)

Location:

London NW11 0QS

Clinic:

Dr PJ Aesthetic Clinic

Job Summary

We are seeking a polished, proactive, and professional

Receptionist / Front of House Coordinator

to join our growing aesthetic team in London.
You will be the first point of contact for our valued clients; creating a warm, elegant, and professional atmosphere while ensuring smooth day-to-day operations. This position requires exceptional communication skills, attention to detail, and the ability to manage multiple responsibilities confidently in a busy, luxury clinic environment.

Key Responsibilities

Welcome and assist clients with warmth, professionalism, and genuine care. Manage appointment bookings and daily schedules using our clinic software. Handle phone calls, emails, and client enquiries efficiently with excellent etiquette. Maintain the reception area to the highest standard of cleanliness and presentation. Process client check-ins, payments, and records accurately. Support administrative and clinical staff with coordination, documentation, and stock orders. Assist with data entry, filing, and communication tasks. Promote ongoing treatments, skincare, and special offers when appropriate. Collaborate with the wider team to ensure an exceptional client journey from start to finish.

Experience & Skills Required

Minimum 1-2 years' experience as a

Receptionist or Front of House

, ideally within aesthetics, beauty, spa, or medical settings. Confident using

Microsoft Office Suite

,

Google Workspace

, and booking systems. Experience with

Booking

platforms is an advantage (training can be provided). Excellent communication, presentation, and interpersonal skills. Highly organised, detail-oriented, and able to multitask under pressure. Positive, reliable, and proactive with a passion for client care and aesthetics.

Schedule & Benefits

34 hours per week (4 days)

Competitive pay based on experience. Opportunities for growth, training, and development within the clinic. Supportive, professional, and welcoming team culture.

How to Apply

If you are passionate about aesthetics and delivering an exceptional client experience, we would love to hear from you.
Please email your

CV

and a short

cover letter

to [your email address] with the subject

"Receptionist Application - Dr PJ Aesthetic Clinic"

Job Types: Part-time, Zero hours contract

Pay: 12.21-18.06 per hour

Expected hours: 34 per week

Benefits:

Employee discount
Work Location: In person