Job Description

Assistant Team Manager | 8648 | permanent contract | 37 hours per week | 42,463 to 46,732 per annum plus weekend pay enhancements | Grade K | Countywide

Young people are at the heart of our practice at Norfolk County Council. They have established key principles for their ideal worker to help them flourish. Please ensure you read these requirements carefully and apply only if you can fully commit to them.

To apply, please download an

application form

and attach it to your online application instead of your CV.

The Outreach Service works with families in crisis to prevent escalation of need, reduce risk and prevent family or placement breakdown, achieving successful and long-term stability.


We are looking for an Assistant Team Manager to join our team. You will be working with young people and their families within their own homes, providing direct support to prevent family breakdown in a child focused way to achieve positive outcomes. You will need to be enthusiastic, flexible and responsive to the needs of the young people.


The team provides an outreach service around the clock, aiming to keep families together by supporting them at a time of crisis and allowing a community package to be put in if longer support is required. This can range from offering time out/positive activities in the community with family/child/young person, conflict resolution, de-escalation, support in household tasks, sign posting to other services, developing relationships and communication skills, advice, containment and reassurance.


A full, clean driving licence and the access to a vehicle on a daily basis are essential.


Ideally you will be experienced in working with children and have an understanding of the issues facing vulnerable children and young people.


You will be required to have good levels of literacy and numeracy and have an NVQ Level 5 in leadership and management or willingness to work towards the qualification.


As an Assistant Team Manager you will be expected to support the Team Manager, supervise staff members and be part of the on-call system for the service.


You will need to be a good communicator and able to work alone but also as part of a team.


The role will involve working evenings, nights, weekends and bank holidays.

To apply, please download an

application form

and attach it to your online application instead of your CV.

For more information and an informal discussion please call Amanda Adams (Team Manager) on 07738 936506



Before you apply, we recommend reading the full

and Person Specification

to help you demonstrate you meet the criteria.



These are some benefits you can enjoy by working for Norfolk County Council:


Competitive salary Generous holiday entitlement Health and Wellbeing services including fast-track physiotherapy and a free counselling service Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependent on your job role and business need. Financial benefits such as: + ' Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
+ A Blue Light card for Fire Service and Social Care Workers
+ Relocation expenses (where applicable)
+ An advance of your expenses if you travel for work
+ Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.
+ Tax efficient ways of getting extra pension and new bikes
+ Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
A payment if you refer someone you know to a hard to fill job
+

You can find information on our Terms and Conditions here.

Already a Norfolk County Council employee?

See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 30 July 2025

All other applicants closing date: 06 August 2025