Job Description

About us

Since 2020, Ticketebo has been delivering our exceptional suite of on-site and online ticketing solutions to hundreds of event organisers across the UK each year. Our small and exceptional team consistently punches above its weight, and we've established ourselves as one of the up and coming ticketing companies in the UK. We have also operated in Australia since 2013.

We're a rapid growth, disruptor and innovator in the ticketing industry; our products are superb; our customer service second to none; and we deliver all this with some of the lowest fees in the industry! We also care about our responsibilities to where we live. We are a

B Corp

, we are

Carbon Neutral

; and in addition through our

Trees for Change

program, we have planted over 298,000 trees so far!

Our work environment includes:

A supportive office environment Casual work attire Relaxed atmosphere On-the-job training Safe work environment Flexible working hours
If you want to be part of a team that micro-manages every aspect of your day to day role, this job is not for you. If you want to learn new skills, take responsibility for your actions and work together in a close knit group then this could be right up your street!

Where do you come in?

We're looking for a standout Bookkeeper / Office Manager - and someone who shares our values.

You'll be working in the fast-paced, and exciting world of Events: where deadlines are tight, pressure occasionally intense, plans ever evolving - but your calm, organised and detailed approach will ensure our products & services are delivered to perfection!

The position requires that you:

- are able to work to regular deadlines

- are a great team player, and are always ready to work collaboratively to do what's needed to help continue our rapid growth.

- have strong written and verbal communication skills.

- are a highly organised individual who works at speed and delivers to perfection.

- be a great problem solver: always keen to find a solution, and willing to take the extra step to make it happen.

- have excellent time management skills, and the ability to multi-task, work under pressure, and meet deadlines.

- have the natural ability to build & nurture great and lasting relationships with customers and internal staff.

- be a highly motivated and conscientious individual with the ability to use self-initiative.

- be flexible with your hours (and in turn we'll be flexible with yours too).

, main duties, and responsibilities:

We have 1 Full time role OR 2 Part time roles. Let us know which you are interested in when applying. Please note. This is an in person / office based role, in Whitchurch, Shropshire.

Role 1) Bookkeeping / Accounts

You will.....

- Manage the day to day financial accounts of our business. (We use Xero)

- Prepare and manage weekly pay-outs to our event organisers to ensure event funds are received by our customers in a timely and accurate manner.

- Manage VAT, HMRC, Payroll (and pension) - working with our independent accountants on annual returns.

- Work collaboratively with management to create meaningful financial reports, spot trends, and identify opportunities for the business to grow.

- Work collaboratively to manage company cash flow.

- Give holiday cover for your opposite number in our Australian office.

- You must also be prepared (every now and then only) to work the odd weekend working at events.

Role 2) Office Manager / Production Manager

You will be a 'Jack of all trades' and be open to almost any aspect of running and working in a busy office including....

- Work with our sales and production team to build events for our event organisers using our software. (Full training is of course given). The expectation is that over time you will be leading the production team.

- Be on the frontline of customer service. Answering the phone, dealing with live chats and answering emails to both the general public and event organisers.

- Manage the day to day of our live events team. Ensuring we have the right staff in the right places. (In collaboration with the relevant account manager). This is heavily summer focussed

- Be responsible for managing our fleet of equipment that gets sent to events, including setup for events, ensuring we have enough stock, buying and disposing of stock etc

- Ensure our policies and procedures are up to date.

- Booking events such as conventions for us to attend, as well as accommodation etc. Working with others in the team to prepare for these events.

- Finding and entering industry competitions and awards.

- Managing our internal environmental commitments ensuring that we adhere to our strong environmental credentials.

- You must also be prepared to work the odd weekend working at events, as well as being available on a rotational basis for some remote weekend cover. (Although this is very limited.)

As you can see from the above, flexibility and a positive attitude to change is critical for this role. As a small growing business we all 'muck in' every day!

This is a Salaried Role with overtime being paid as and when required for weekend work.

The Remuneration Package Includes

The Salary is 25,000 - 29,250 (Pro Rata) depending on experience and aptitude.

23 Days Holiday + Bank Holidays

Company Pension

Expected hours: 15-37.5 hours per week (fixed by agreement depending on the role).

Benefits:

Casual dress Company events Company pension Free fruit every day Free parking
Work Location: Whitchurch, Shropshire (100% Office Based)

Expected start date; Flexible for the right person!

Job Types: Full-time, Part-time, Permanent

Pay: 13.00-15.00 per hour

Expected hours: 15 - 37.5 per week

Benefits:

Casual dress Company events Company pension Flexitime Free parking
Experience:

Bookkeeping: 2 years (preferred) Xero: 2 years (preferred) Microsoft Office: 2 years (preferred)
Work Location: In person