Job Description

Job Title

At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems. But with peace of mind. And we unlock that by being technology-led, but people-driven. So when you're part of Bellrock, you'll get everything you need to be your best at work - because our people are the heart of our business. And we're all about helping them to shine.


We now have an exciting opportunity to manage all building requirements through the guidance of the Service Delivery Manager. The role requirement is for an enthusiastic, friendly, customer service focused individual to operate from the building management office / Front of house areas Monday Friday.



Overseeing the safety and maintenance and ensuring that this property will follow all applicable regulations. Recommending and coordinating improvements to the property as needed to ensure a safe, functional, and appealing space. Become an integral part of the site's management team along with the Asset Manager, Property Manager and Service Delivery Manager. Due to the sites prominence the Building Manager needs to comfortable presenting at a high-level client and occupier facing.



Service Orientation - Actively looking for ways to help people, provide knowledge of the building to occupiers and make the space as attractive as possible for all building users. To assist with social awareness and encourage use of facilities and engage in local events to help inspire and coordinator occupier's wellbeing and health through use of facilities internally and externally with the support of the Front of House organisation.

How will you be the change?

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We believe every role is essential to providing that peace of mind for our customers - whatever part of the business you're in. Because every role plays a part in driving us further. And everyone can be the change. That's how deliver value for our customers, and building systems that lead the way


And as a Building Manager with Bellrock, you'll do it by

Maintaining a safe environment with proper lighting, signage, and disability access Instilling a high-performance culture within the on-site team Drive occupier engagement and feedback through events and initiatives Organising events with support from front of house team along with engaging with local schools and charities. Utilising onsite IEQ's and BMS software to proactively monitor comfort, air quality and energy usage. Drafting and updating emergency plans and evacuation procedures Overseeing security, fire prevention, and other safety systems. Scheduling regular building maintenance and cleaning services and ensuring service standards are exceptional. Drive sustainability initiatives and be passionate about Net Zero ambitions. Contacting professionals for fabric repairs as needed. Ensuring that occupants are provided with proper working utilities. Monitoring building maintenance budgets through Concerto software. Arranging for building improvements using Asset Operating Plan's along with using initiative to offer further suggestions for improvements. Overseeing contractors and inspecting completed jobs using Safe Systems of Work Supervising grounds staff and nurturing behaviours Hiring contractors as needed to maintain, repair, or improve the property. Providing training for building employees as needed Evaluating employee performance and providing direction, correction, or additional training to ensure proper maintenance of the building. Scheduling contractors and employees to match the building functionality. Resolving complaints, problems, and requests from building tenants through clear communication and occupier meetings Assisting with emergency response and evacuations Maintaining records of compliance through compliance software Inspecting the building frequently for signs of damage or wear Conduct H&S Audits and risk assessments on contractors. Concierge of all visitors and local knowledge of surrounding areas

What does it take?

If you're ready to be the energy that helps us build our business, share our success, and really own it as a Building Manager, you'll need


Critical Thinking, Problem Solving, Detail Oriented, Customer Service Experience, Management Experience, Strong Leadership Skills, Maintenance Experience,

Understanding of Building Codes and Safety Regulations, Ability to Set and Meet Goals, Results Oriented Behaviour, On-the-Job Experience, Strong Written and Oral

Communication Skills, Health and Safety Qualifications

Working arrangements

We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from Maker & Faber Buildings - Sunderland Monday to Friday 8.30a.m. to 5.00p.m.

What can we offer you?

Upon joining Bellrock, you can expect a comprehensive benefits package including:


25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it's on us)


Salary exchange pension scheme


Life cover


Paid sick leave


Health Assured employee assistance and wellness program


Enhanced maternity, paternity and adoption leave


Salary sacrifice schemes: Cycle to work


Holiday purchase scheme of additional 5 days per year


Offers and discount scheme designed to save money on everyday shopping and essentials


Healthcare Cashplan


MotorSave Scheme


Refer a friend


Liftshare


Virtual GP

Helping you to shine

We've always encouraged new and different perspectives - and that also means making ours a workplace that encourages diverse and unique voices. Where everyone feels welcome, included, and supported to be themselves and achieve more.


So, if you join us, you'll find an inclusive workplace that recognises your hard work, offers lots of learning and development, flexible and hybrid working, and support for your wellbeing. As well as benefits that can make a difference to your life.

Ready to start shining?

Our people are our passion, so we're all about helping them to shine. That means putting everything in place for you to have a rewarding career with us. So you can go far in your career, with us behind you. And our business will grow, too. So, if you're ready to start your career journey with Bellrock, we're ready to welcome you. It's a great place to be - the light, the energy, the solution. You.


Apply today.