Job Description

Based Helmsley, North Yorkshire

Salary Negotiable, Dependent Upon Experience

Are you an ambitious and bright individual ready to take your career to the next level? Do you excel in business administration and enjoy implementing effective process? Have you worked in client facing positions and developed a good understanding of sales?
Due to continued growth, we are looking to attract a proactive and diligent Business/Sales Administrator. The successful candidate will thrive in an organised and efficient work environment and will be keen to help drive forward the ongoing success of our business. You will enjoy nurturing client relationships to ensure a customer's experience meets the high standards we promise at Bisca. Most important to us will be your passion and enthusiasm; your attention to detail; and your excellent communication skills.

About Bisca

As a luxury design and fabrication specialist, Bisca has recently celebrated its 30th anniversary. We have built an award-winning reputation which sits at the forefront of bespoke staircase design and manufacture. Renowned for exceptional quality and craftmanship, our staircase portfolio features some truly exquisite properties and staircase designs commissioned throughout the world. Furthermore, the positive client feedback we receive remains unsurpassed within our industry.

Job Specification:

In this role, you will bring energy to our business while working with one of the most talented and creative teams of people in our industry. Your input will be central to all operations, and so this opportunity is about us finding the 'right personality' - as well as finding the required skills and experience.

In particular, we are looking for a personable character; somebody who can display formidable communication skills with a polite and intelligent telephone manner. The successful candidate will flourish in a varied and busy working environment. You will be capable of multi-tasking, enjoying a sense of achievement when projects are fulfilled to the highest of standards.

You will have the confidence to work with and support a range of stakeholders including Bisca's senior management team; clients; architects; interior designers; and suppliers alike. Attention to detail is a prerequisite, while being responsive and able to solve problems are also essential aspects of the role.

Key Responsibilities:

Taking care of the customer lifecycle; responding to enquiries by telephone and email; qualifying these to facilitate the sales process Providing regular project updates with departmental heads and external stakeholders including clients, project partners and suppliers Preparing sales data and generating monthly reports for analysis and review against company targets and expectations Compiling written sales documentation including powerpoint presentations, email responses and quotations Inputting data on our customer database, tracking progress of sales opportunities and proactively managing a customer's experience Taking care of client after-care, preparing aftercare packs, requesting customer feedback and booking in follow-up calls A strong proficiency in touch-typing and the use of Microsoft applications would be advantageous
This role offers exciting prospects to the right candidate. Every day will be rewarding and varied and in return for your efforts and commitment, we will provide full training and ongoing opportunities to develop and progress your career.

How To Apply:

Based at our HQ premises in the quaint market town of Helmsley in North Yorkshire, the position is full time with the following working hours:

Monday to Thursday 8.00am - 17.00pm / Friday 8.00am - 15.30pm

To apply, please send your CV and a covering letter with salary expectations, explaining why you are suited to this position, for the attention of Lui Zatrak, Design Manager on lui@bisca.co.uk.

Application Deadline: Monday 15th December

Job Type: Full-time

Application question(s):

Are you able to travel to Helmsley Monday to Friday? What are your salary expectations? What is the earliest date you are able to start?
Work Location: In person