Job Description

Job Title:

Business Support & Development Officer (Supported Living Services)

Location:

Winnersh, RG41 - Office-based with travel to services, meetings, and events

Salary:

16,000 per annum (pro rata, based on 30,000 FTE)

Hours:

20 hours per week (flexible working pattern available)

Contract Type:

Part-time, Permanent

About Care Assurance Ltd

Care Assurance Ltd is an ambitious and expanding provider of supported living services, committed to delivering high-quality care and support to individuals with diverse needs. We operate across London boroughs and surrounding counties and aim to become a leading provider in the sector.

The Opportunity

We are seeking a proactive and organised Business Support & Development Officer to provide both administrative support and assist in the growth of our supported living services. This varied role combines general office duties, stakeholder coordination, referral and assessment management, and tender support -- making it ideal for someone with strong admin skills who is looking for a flexible, part-time position within the health and social care sector.

Key Responsibilities

Referrals & Assessment Coordination

Receive and log all incoming service referrals, ensuring accurate and timely record-keeping. Respond quickly and professionally to enquiries from local authorities, professionals, and potential clients. Coordinate and schedule assessments with the relevant internal teams. Track the progress of referrals and follow up to ensure timely outcomes. Maintain positive communication with all parties throughout the referral and assessment process.

Business Development Support

Assist in building and maintaining strong relationships with local authorities, commissioners, and partners. Monitor tender portals (Proactis, In-Tend, Delta) and identify relevant opportunities. Support the preparation and submission of Expressions of Interest and tender documentation. Help arrange and attend meetings with stakeholders to promote our services. Assist in identifying opportunities, partnerships, and funding streams to support service expansion.

Administration & Office Support

Provide day-to-day administrative assistance to the Head of Operations and Directors. Manage incoming correspondence, emails, and calls, ensuring timely responses. Maintain up-to-date records, databases, and filing systems (digital and paper). Prepare reports, presentations, and other documents as required. Willingness to learn and develop the role especially around business development and tender submissions.

Person Specification

Essential

Previous experience in an administrative or coordination role. Strong organisational skills and attention to detail. Excellent written and verbal communication skills. Proficient in Microsoft Office and quick to learn new systems. Ability to manage multiple priorities in a busy environment.

Desirable

Experience in health or social care, preferably in supported living. Understanding of local authority referral and procurement processes. Experience supporting tender or funding applications.

What We Offer

16,000 per annum (pro rata, based on 30,000 FTE) Flexible working pattern to suit the right candidate Ongoing training and professional development A varied role with real career progression potential
Job Types: Part-time, Permanent

Pay: 16,000.00 per year

Expected hours: 20 per week

Benefits:

Additional leave Bereavement leave Casual dress Company events Company pension Employee discount Enhanced paternity leave On-site parking Referral programme Work from home
Experience:

Business development: 1 year (preferred)
Work Location: In person