Job Description

Job Overview

We are hiring a full-time Chiropractic Clinical Assistant to join our friendly Fordingbridge Chiropractic Clinic, part of a group of Clinics. No chiropractic experience is required as full training is provided. Applicants must have a driving licence and their own vehicle, with flexibility to cover occasional shifts at our Bournemouth clinic.

We are seeking an experienced, dedicated, and detail-oriented Receptionist / Clinical Assistant to join our friendly and supportive healthcare team to replace our lovely lady who is retiring.

This role combines patient care, administration, and professional front-of-house responsibilities in a welcoming clinic environment.

What Makes This Role Special

Supportive team culture focused on patient care and service excellence Full and on-the-job training provided to help you succeed A meaningful opportunity to support patients throughout their health journey

Key Responsibilities

Patient Experience & Communication

Provide a warm, friendly, and professional welcome to patients Create a supportive clinic environment for all visitors Communicate using a person-centred approach Build rapport with patients and their families Support patients in understanding the benefits of chiropractic and ongoing care Communicate effectively in person, over the phone, and via email Guide new patients through their care journey

Clinical & Administrative Support

Prepare and maintain treatment rooms Maintain accurate and confidential patient records Manage bookings, enquiries, and appointment changes Complete administrative tasks such as billing, filing, and stock management Provide diary management for chiropractors Perform scanning, note-taking, and other office duties Assist in maintaining efficient patient flows and smooth clinic operations

Sales & Care Plan Support

Explain care plans clearly to patients Discuss payment options confidently and professionally Support patients with informed decision-making

Professional Development

Attend weekly staff meetings Complete training as required

Qualifications & Skills Required

Good IT literacy, including confidence with Microsoft Office and a willingness to learn new software. Excellent attention to detail Excellent organisational and time management skills Strong written and verbal communication skills Ability to work well with a variety of people Flexible, enthusiastic, and able to work independently when needed Able to manage multiple tasks in a busy clinical environment Professional, courteous, and committed to maintaining confidentiality High standards of customer service and clinic presentation

Please Note:

This is a varied and active role with plenty to learn. It is ideal for someone who is professional, organised, enjoys working with people, and thrives in a clinical environment. Suit someone with admin/sales experience.

Job Types: Full-time, Permanent

Pay: From 25,000.00 per year

Benefits:

Employee discount On-site gym
Application question(s):

Do you drive and have a car
Experience:

Office: 3 years (preferred)
Work Location: In person