We are a well-established, patient-centred audiology clinic located on Andersonstown Road in Belfast. Our services include hearing assessments, hearing aid fittings, and professional earwax removal. Known for our friendly, professional approach, our team consistently receives 5-star reviews from patients across our locations. We also share our premises with a trusted podiatry service, creating a supportive, multi-disciplinary environment.
The Role
We are looking for a welcoming and highly organised Clinic Co-ordinator to serve as the first point of contact for patients attending both audiology and podiatry appointments. Based at our Andersonstown Road clinic, you will help ensure a smooth and professional experience for patients by managing bookings, handling phone and email enquiries, and supporting clinicians throughout the day.
Key Responsibilities
Greet and check in patients for audiology and podiatry services.
Handle incoming calls and emails for multiple clinic locations.
Schedule and manage appointments using our central CRM system.
Support audiologists and podiatrists with daily clinic coordination.
Perform general reception duties, including:
Updating patient records
Responding to appointment queries
Maintaining a tidy, welcoming reception area
What We're Looking For
A warm, professional demeanour and strong interpersonal skills
Excellent organisational skills with attention to detail
Comfortable using computers and booking systems (training provided)
Ability to multitask and stay calm under pressure
Previous healthcare or reception experience is preferred but not essential for fast learners with a customer-first mindset
Why Join Us?
Be part of a caring, reputation-driven team that truly values its patients
Make a positive impact in people's lives every day
Enjoy a supportive, friendly workplace with full training provided
Convenient location on Andersonstown Road with shops, transport links, and free parking
Working Hours
Our clinic operates Monday to Saturday. We are primarily seeking someone to cover Saturdays, with additional hours available during weekday staff holidays (covering for our Monday-Friday receptionist).
If you're friendly, organised, and passionate about delivering great service, we'd love to hear from you.
Job Type: Full-time
Pay: 12.21 per hour
Benefits:
Employee discount
On-site parking
Private dental insurance
Private medical insurance
Store discount
Work Location: In person