The Padel Club is a thriving and award-winning company. Leading the way in everything Padel, offering a unique and engaging environment for all ages and skill levels. We provide high-quality instruction, organised events, and equipment rentals, promoting a strong sense of community through shared passion for the sport. In addition to our core padel offerings, we boast a vibrant food and beverage offering and a well-stocked retail shop catering to the needs of our players.
The Role:
We are seeking a dynamic and experienced Club Manager to lead our club to continued success, responsible for overseeing and managing all aspects of our operations. This broad-based position also involves ensuring the smooth running of the club and delivering exceptional experiences for all players and guests.
Responsibilities:
Leadership & Management:
Provide strategic direction and vision for the club, setting goals and objectives aligned with the overall company mission and values.
Lead, motivate, and develop a high-performing team, fostering a positive and collaborative work environment.
Oversee daily operations, ensuring efficient and cost-effective management of all departments, including padel instruction, rentals, events, food & beverage, and retail.
Health and Safety
Take ownership of all health and safety within the club.
Ensure all risk assessments are up to date and club specific.
Follow up all accidents/incidents and near misses within 48hrs and update risk assessments, policies and procedures as needed.
Use OpsPal daily to manage all relevant tasks, risk assessments, reviews, policies, and procedures.
Financial Management:
Monitor financial performance with line manager and implementing strategies to achieve financial goals.
Oversee payroll, accounts payable/receivable, and inventory management.
Ensure compliance with all relevant legal and regulatory requirements.
Player Experience:
Develop and implement strategies to attract and retain players, fostering a strong sense of community and loyalty.
Oversee player services, ensuring a positive and welcoming experience for all players and guests.
Manage and resolve player concerns and complaints in a professional and timely manner.
Food & Beverage & Retail:
Oversee the food & beverage and retail operations, ensuring quality products and services are offered to players and guests.
Manage the stock levels and of merchandising for the retail shop.
Marketing & Sales:
Develop and implement marketing strategies to promote the club, its programs, and services to the local community with the central marketing team and GM.
Build relationships with local businesses and organisations to expand the club's reach.
Oversee the sales process for classes, courses, lessons, events, and equipment rentals.
Qualifications:
Minimum 3 years of experience in a leadership role within the sports or hospitality industry.
Proven experience in managing a multi-departmental operation.
Strong financial management skills, including budgeting, forecasting, and cost control.
Excellent communication, interpersonal, and conflict-resolution skills.
Passion for the padel sports industry and a strong understanding of member needs and expectations.
Experience in the food & beverage and retail industries is a plus.
Benefits:
Competitive salary and benefits package.
Opportunity to work in a dynamic and growing industry.
Be part of a passionate and supportive team.
Make a positive impact on the lives of players by providing a healthy and enjoyable community.
To Apply:
Please submit your CV and cover letter to
Hannah.Thomas@thepadelclub.co.uk
Pay: 32,000 - 35,000 DOE
Job Types: Full-time, Permanent
Pay: 32,000.00-35,000.00 per year
Benefits:
Company events
Company pension
Discounted or free food
Employee discount
Free parking
On-site parking
Store discount
Schedule:
Monday to Friday
Weekend availability
Work Location: In person