Job Description

Job Overview

We are seeking a dedicated and experienced Coffee Shop Manager to oversee the daily operations of our vibrant coffee shop. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As the Coffee Shop Manager, you will be responsible for managing staff, ensuring food safety standards are met, and maintaining a welcoming environment for our customers.

Duties

Supervise and lead a team of baristas and kitchen staff to ensure high-quality service and product delivery. Oversee food preparation and production processes, ensuring compliance with food safety regulations. Manage inventory levels, placing orders as necessary to maintain stock while minimising waste. Train new employees in coffee preparation techniques, customer service, and health and safety protocols. Create staff schedules to ensure adequate coverage during peak hours while considering team members' availability. Handle customer inquiries and complaints in a professional manner, striving to enhance customer satisfaction. Collaborate with suppliers to source high-quality ingredients for our menu offerings. Maintain cleanliness and organisation in both the front of house and kitchen areas.

Experience

Previous experience in supervising or management roles within the hospitality industry is essential. Familiarity with food preparation techniques and food safety standards is required. Experience in a coffee shop or similar environment is highly desirable. Skills in team management and training are crucial for fostering a positive work atmosphere. Knowledge of bartending practices can be beneficial but is not mandatory.
If you are passionate about coffee culture, enjoy working in a fast-paced environment, and have the skills necessary to lead a dynamic team, we encourage you to apply for this exciting opportunity as our Coffee Shop Manager.

Job Types: Full-time, Permanent

Pay: 28,000.00-37,000.00 per year

Benefits:

Company pension Discounted or free food Employee discount Flexitime Free parking On-site parking Store discount
Schedule:

10 hour shift Day shift Holidays
Work Location: In person