Job Description

We are seeking an enthusiastic and customer-focused individual to join our team as a Coffee Shop Supervisor. The ideal candidate will have barista training and experience working in a food and beverage outlet, a passion for food and drink, and a commitment to delivering outstanding customer service.

Key Responsibilities

Assisting Coffee Shop Manager with daily running of the Coffee Shop, including opening and closing as required, ensuring its smooth operation Ensuring that the Coffee Shop meets the required cleanliness and Health and Safety standards and raising any issues with the Manager Deliver the SOP's for the coffee shop to the highest of standards at all times Completing any extra tasks assigned by your Line manager (eg ordering) as and when required Preparing and serving drinks and food, cooking of set menu items General cleaning duties Train Coffee shop staff in accordance with SOP's
Ensuring all the products on sale are adequately stocked and presented to maximise sales

Provide customers with product details, such as coffee blend or preparation descriptions

Receive and process customer payments

Ensure high customer service levels in all customer interactions

Key Relationships

Coffee Shop Manager Casual Coffee Shop Staff

Company Benefits

Company pension scheme Free on-site parking Employee discounts (food, retail, gym) EAP Paid volunteer days Access to staff engagement events

Equal Opportunities

We are committed to the principle of equal opportunity and its policies for recruitment, selection, training, development and promotion are designed to ensure that no employee receives less favourable treatment on the grounds of race, colour, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic and national origin, disability or gender reassignment.

Safeguarding

Ashton Gate Ltd is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment.

Job Type: Permanent

Pay: 13.33 per hour

Expected hours: 37.5 per week

Benefits:

Company pension Cycle to work scheme Employee discount On-site parking
Work Location: In person