Job Description

Coffee Shop Supervisor - Full time - Old Dumbarton Road (West End)

We looking for a Supervisor to join our team at our Old Dumbarton Road shop in the west end of Glasgow. We are a small friendly team with great staff retention, and are looking for the right person to train and grow with us.

We require you for 4 -5 daytime shifts a week including weekends.

As a successful supervisor you will be a natural leader who has a proactive, can-do approach and takes pride in their place of work. You will be responsible for maintaining and developing service standards, keeping the shop well-presented while ensuring stock levels are maintained. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

Working alongside the managers and owners you will ensure the smooth running of the shop needed to delight our customers even during busy rushes.

Our Ideal Candidate has:

At least one year minimum experience in a supervisor role from a hospitality background. Coffee making experience is preferred, however full training is provided. A passion for food and specialty coffee, with good and up to date knowledge of current food trends and ingredients. The ability to politely deal with customer queries over the phone and in person, which may include order enquiries, product and ingredient information and feedback. Experience carrying out end of day cash ups, being a key holder and undertaking basic administrative duties. Available to work the opening hours and weekends as well as busy periods such as Easter, Halloween and Christmas. (Closed Christmas day/Boxing day) Having high energy levels with a cheerful attitude and the ability to work under pressure while maintaining an enjoyable environment alongside your peers.
Competitive rates starting from 12.83 per hour. We are Real Living Wage employers.

Benefits:

Competitive pay.

Paid breaks.

Training and career progression opportunities.

Free coffee and doughnuts.

No nights.

24/7 employee assistance programme.

Please send a cover letter along with your up to date CV to skye@tantrumdoughnuts.com

Due to the high volume of applications, we are unable to reply to each one individually. We look forward to hearing from you

Job Type: Full-time

Pay: 12.83 per hour

Benefits:

Company pension Discounted or free food Employee discount
Work Location: In person