Job Description

We are recruiting for a Commercial Administrator to join a large team based in Stansted.

The commercial administrator will provide support to ensure the accurate and timely compilation of quotations and Invoices. This person is responsible for the management of contracts & Key Accounts.

Our client is looking for someone who has previous aviation experience.

You must drive for this role due to the location of the company.

Main Duties:

Handle customer enquiries and ensure timely production of quotations for aircraft maintenance inputs, confirming all commercial, financial, and technical aspects are deliverable Accurately enter all quotations into the system Liaise with customers on any quotation queries prior to acceptance, including negotiating prices and ensuring any discounts are approved by senior management before being issued. Coordinate with Technical Services and Base Maintenance regarding any additional work requested by the customer, ensuring quotations are provided and approved before proceeding. Provide customer support upon acceptance of aircraft and act as the main liaison between the company and the customer, ensuring timely resolution of any issues. Attend production and planning meetings as required. Facilitate conference calls and host customer on-site meetings as necessary. Ensure adherence to the original quotation and scope of work, obtaining customer approval for any additional tasks outside the agreed scope. Oversee the customer representative role and ensure timely customer responses to notifications and approvals of additional work or costs. Track spares ordering and work packs, ensuring all associated costs are captured, working closely with Stores, Purchasing, and other relevant departments.

Ideal Candidate:

Strong business jet maintenance & engineering management process knowledge of line, base, engineering and quality; Proven ability to provide effective management of resources; Good leadership skills and excellent customer interpersonal skills; Advanced level of written and oral communication skills with excellent interpersonal skills; Proven experience in a commercial or sales role within the aviation industry (preferred) Strong relationship-building abilities, agile thinking and excellent communication skills. Detail-oriented with a strong ability to manage multiple tasks and maintain high organisational standards. Proficiency with CRM software, Microsoft Office Suite, and financial tracking tools.
Job Type: Full-time

Pay: 31,000.00-32,000.00 per year

Benefits:

Company pension Free parking Life insurance On-site parking
Schedule:

Day shift Monday to Friday
Work Location: In person