Are you a driven professional seeking to make an impact in compliance and building safety?
With over fifty years of experience, we have grown to be
one of the UK's most trusted social housing providers
,
Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns. Find out more about the work we do here: Citizen
Position: Compliance Administrator
Salary: 17,126 (28,163 pro rata)
Location: Torrington Avenue, Coventry
Work Pattern: 22.5 hours per week, 08:30 - 16:00 Wednesday to Friday
Fixed Term: 9 Months (Maternity Cover)
Key Responsibilities:
Ensure the correct operation and maintenance of Citizen gas related administrative systems, procedures and processes
Provide clerical and administration support, including document preparation, photocopying, scanning, telephone call handling, meeting recording, diary management, system/data analysis
Contribute to the effective and safe operation of Citizen Compliance Hub, including the accurate use and maintenance of administration and financial systems
Qualifications and experience:
Experience in administration
Experience in handling telephone communications
Strong data entry skills
Experience and knowledge in Social Housing is desirable
Experience and knowledge in compliance and building safety is desirable
Manager's Quote:
To join our team you will have the ability to take ownership and responsibility for delivering a consistently high level of service within your team and across the business as a whole. You'll be solutions-focused in everything you do even in the face of challenges, and you will believe passionately in the social value derived from delivering outstanding services.
What We Offer:
Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation.
Professional Growth: Opportunities for continuous learning and career advancement.
Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other.
Benefits:
Annual Leave:Annual leave starts at 25 days per yearplus bank holidays
Annual leave purchase scheme - option to buy up to an additional 5 days per year
Annual leave purchase scheme - option to buy up to an additional 5 days per year
Enhanced family leave (maternity, paternity and adoption)
Organisational sick pay
Generous Pension Scheme - The option to contribute 4%, 6% or up to 10% which Citizen will match
Competitive Salary: We offer a competitive compensation package.
Health and Wellness: Comprehensive health insurance and wellness programs.
Work-Life Balance: Flexible working hours and generous leave policies.
Employee Development: Access to training programs and career development resources.
Find out more here:
Citizen | Benefits
We will be an employer of choice and invest in our people
To deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the wellbeing of our employees is a priority. Our team is passionate about making a positive impact and driving innovation in compliance and building safety.
We will work together as one team and embrace our Citizen values.
Stay Connected: Follow us on
Profile / X
,
Citizen | Facebook
and
Instagram - Citizen
to stay updated on our latest news and opportunities.
Further information on our selection process and Equality and Diversity commitment can be found at www.citizenhousing.org.uk
Closing date: 13th June 2025
Interview date: 17th June 2025
Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified.
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