Job Description

Courier Operations & Driver Coordinator

Locations:

Central London

Barking, East London

Employment Type:

Full-time (In-person role)

Role Overview

We are a growing courier and transport services business seeking an experienced

Courier Operations & Driver Coordinator

to work

on-site

from our

Central London or Barking (East London) office

. This is a key operational role responsible for job booking, driver management, and overall day-to-day courier operations.

Visa sponsorship is available for the right candidate, subject to eligibility. Key

Responsibilities

Book and manage courier jobs via online platforms including: Courier Exchange (CX) Return loads Other courier and freight marketplaces Negotiate rates and secure profitable work Allocate jobs to drivers and manage daily workloads Monitor

driver working hours

, attendance, and start/finish times Coordinate

driver rotas

, availability, and shift planning Schedule and track

vehicle maintenance

, including: Servicing and inspections MOTs, road tax, and insurance renewals General vehicle compliance and availability Ensure vehicles are roadworthy and operationally ready Act as the main point of contact between customers and drivers Monitor live jobs, manage delays, and resolve issues efficiently Maintain accurate records of: Job bookings, rates, and PODs Driver hours and compliance records Vehicle maintenance and documentation Ensure company procedures, safety standards, and service levels are met

Undertake other ad-hoc operational or administrative duties as and when required to support the business

Essential Requirements

Proven experience in

courier, transport, or logistics operations

Practical experience using

Courier Exchange (CX)

or similar platforms Excellent communication skills (verbal and written) Strong organisational and multitasking ability Confident managing drivers and operational pressure IT-literate with good working knowledge of email and online systems Willingness to work

in person

from our London offices

Desirable (but not essential)

Knowledge of UK driver hours and transport compliance Experience managing fleet or vehicle maintenance schedules Experience in same-day or time-critical courier operations Experience working with owner-drivers and company vehicles

What We Offer

Competitive salary (dependent on experience)

Visa sponsorship available for the right candidate

Long-term role within a growing courier business Career progression opportunities Professional, supportive working environment
Job Types: Full-time, Permanent

Pay: 24,420.00-30,494.15 per year

Work Location: In person

Reference ID: CODC
Expected start date: 15/01/2026