Job Description

This is your opportunity to be part of an exciting and growing company, focused on improving the recruitment experience for our clients. We develop an exciting range of recruitment software primarily for the Hospitality Industry, including bespoke client career sites and candidate processing via our Applicant Tracking System. We're bringing more and more businesses onboard and scaling up our customer service / onboarding / training team to ensure we keep providing awesome levels of service.

We're incredibly passionate about the relationships we build and nurture with our clients, and we are looking for someone who shares in the enthusiasm to learn, and help our clients reach their goals, working on onboarding and training, right through to providing ongoing support.

Who We're Ideally Looking For

Someone who has an awesome understanding of recruitment, ideally hospitality, and has worked in customer success / support. Experience of onboarding and training new clients on an ATS or similar. You'll be working with clients right from the start, from onboarding, to training users and providing ongoing support. This is not essential as we can train you up. A proactive personality - who can understand what our clients are trying to achieve and come up with solutions. Someone who always strives for better - that's part of our ethos..

Why Join Talent Funnel

You'll be joining a small company that's growing, where our team is the cornerstone of who we are. You'll be working with everyone, from sales to tech, and be instrumental in improving our processes and how we keep customers raving about us.

If you'd like to find out more - get in touch, and we'd be happy to let you speak to anyone in the team to find out what it's really like here!

Look forward to hearing from you!

Job Types: Full-time, Permanent

Pay: 33,000.00-38,000.00 per year

Benefits:

Bereavement leave Company pension Cycle to work scheme On-site parking Private medical insurance Work from home
Schedule:

Flexitime No weekends
Ability to commute/relocate:

Thame OX9 3UH: reliably commute or plan to relocate before starting work (required)
Application question(s):

We are looking for someone with customer service experience for a Saas solution
Experience:

Customer Service: 1 year (preferred)
Work Location: In person