Job Description

Role Overview:

As an

Entry-level Call Centre Assistant

, you will play a vital role in supporting our customer outreach and marketing efforts. You'll be the first point of contact for customers, assisting with enquiries, providing campaign information, and promoting services on behalf of our clients.

Key Responsibilities:

Make outbound calls to prospective customers to promote products, services, or events Answer inbound calls and respond to basic customer queries Record and update customer information accurately in our database Communicate clearly and professionally with customers to build rapport Support marketing campaigns by providing information and gathering feedback Work closely with the marketing and sales team to achieve daily and weekly targets Attend team meetings and training sessions to enhance performance

What We're Looking For:

Strong verbal communication skills and a friendly telephone manner Confidence, enthusiasm, and a positive attitude Ability to follow scripts and guidelines while personalising conversations Willingness to learn and take direction No prior experience required - full training provided Previous customer service or phone-based experience is a plus, but not essential

What We Offer:

Full training and development to support your growth Friendly and supportive team environment Opportunities for progression into supervisory and marketing roles Exposure to exciting campaigns and recognised brands

Start your marketing journey in a fast-paced, customer-focused role. Apply now and be part of a team that's passionate about people, performance, and potential.

Job Type: Full-time

Pay: From 30,000.00 per year

Additional pay:

Bonus scheme Yearly bonus
Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Schedule:

Day shift Monday to Friday
Work authorisation:

United Kingdom (required)
Location:

Manchester M2 (required)
Work Location: In person

Application deadline: 06/07/2025
Expected start date: 07/07/2025