Job Description

Role Overview

As an Entry-level Call Centre Brand Assistant, you will be the first point of contact for potential customers, representing client brands with professionalism and energy. You will handle inbound and outbound calls, answer customer enquiries, promote services, and support the wider team in driving brand awareness and customer satisfaction.

Key Responsibilities

Manage inbound and outbound calls to engage with customers and promote brand awareness Provide accurate information about products, services, and ongoing promotions Represent client brands positively and professionally during every interaction Gather customer feedback and relay insights to the marketing and sales teams Assist with appointment-setting, lead qualification, and follow-up calls Maintain accurate records of customer interactions and outcomes Support daily team targets and contribute to a positive working environment

Requirements

No prior experience required - full training is provided Strong communication and people skills Positive attitude with a willingness to learn Confidence over the phone and ability to handle a high volume of calls Good organisational and time management skills Ability to work well in a fast-paced, team-oriented environment

What We Offer

Full training and ongoing development Clear progression opportunities within the company Supportive and collaborative team culture Opportunities to represent well-known brands Weekly pay A dynamic work environment that encourages growth and creativity
If you're eager to build your confidence, develop your communication skills, and start a rewarding career in marketing, we'd love to hear from you.

Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Work Location: In person