Job Description

Our fantastic Events team is expanding and we are currently looking for a

Events Co-ordinator

to join us and be a part of the SCHLOSS Roxburghe team!

This

full-time, permanent

position is based on working 40 hours a week, 5 days over 7. With flexibility to work some evenings and weekends.

The position offers a competitive salary of

12.50 per hour plus gratuities

and excellent employee benefits.
Gratuities (tips) are an additional charge added onto services and are paid to all employees on a pro-rata basis regardless of your role. The amount is not guaranteed and is depended on service charge paid.*

Your Key Responsibilities:

Arranges all tasks before, during and after an event and / or group booking in consultation with the Director of Sales & Marketing to ensure a smooth, prompt, and courteous service.

Acceptance, modification and cancellation of group reservation and contingents and / or event bookings and well as appropriate entry into the PMS & Catering Systems.

Performs site inspections.

Review and follow-up of booked options for both group and event reservations.

Reach the set M & E sales goals under the leadership of Director of Sales & Marketing

Responsible for the adherence to the defined quality standards and develops strategies for quality improvement.

Go for active sales.

Partly responsible for the correct implementation of the required mise-en-place and event set up.

Regularly discusses the organization of events with all departments concerned including F&B, Kitchen and reservations. Ensures effective internal communication. Co-responsible for a positive working atmosphere within the department.

Works closely with all the other departments to ensure a smooth process.

Is responsible for the correct billing at the end of an event.

Your Experience, Qualities & Capabilities:

Proven experience 1+ years within the event industry preferred

You are enthusiastic and have a positive personality with the ability to build genuine and trusting relationships

You have a passion for delivering exceptional guest service

You have proven organisational skills

You have excellent communication skills, both verbal and written with the ability to communicate effectively with people at all levels

You have a passion for delivering exceptional guest service

You use your initiative and take a practical approach to problem solving

The right to work in the UK

Employee Benefits

Share of gratuities on a pro-rata basis

30 days paid holiday after 1 year of service

50% discount on food & beverage for Employee and up to 4 guests

30% discount in our Pro Shop

Free meals whilst on shift

Free golf membership

Free on-site parking

Recommend a friend scheme

Quarterly recognition programme

Employee and Family rates and discounts in Hyatt hotel upon availability

Employee discounts at our 12.18 Hotel Collection

Access to exclusive perks, offers, and discounts on our colleague platform

LifeWorks employee assistance program, offering support and confidential advice for you and your family when you need it most

Access to wellbeing articles, podcasts, tools and resources

Job Types: Full-time, Permanent

Pay: 12.50 per hour

Additional pay:

Tips
Benefits:

Company pension Discounted or free food Employee discount Free parking On-site parking
Schedule:

8 hour shift
Ability to commute/relocate:

Roxburgh: reliably commute or plan to relocate before starting work (required)
Experience:

Events management: 1 year (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person