We are seeking a friendly and efficient Dental Receptionist to join our dental practice based in East Dulwich. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks. The role requires candidates to be honest, reliable, friendly and trustworthy, along with an excellent patient care skills, strong organisational skills and a passion for helping others.
Responsibilities
Greet patients warmly and assist them with check-in and check-out procedures.
Schedule appointments and manage the dental calendar effectively.
Handle patient inquiries via phone, email, and in-person, ensuring all communications are professional and courteous.
Maintain accurate patient records and update information as necessary.
Process patient payments and manage billing inquiries.
Collaborate with dental staff to ensure smooth operation of the practice.
Assist in maintaining a clean and organised reception area.
Perform general office duties such as filing, data entry, and managing correspondence.
Maintain confidentiality at all times
Team player
Qualifications
Previous experience in a dental reception admin role is preferred.
Strong organisational skills with the ability to multitask effectively.
Excellent communication skills, both written and verbal.
Proficiency in using Dentally software and dental is an advantage.
A friendly demeanour with a commitment to providing outstanding patient care.
Ability to work well within a team environment while also being self-motivated.
If you are passionate about delivering exceptional service in a dental setting and possess the necessary skills, we encourage you to apply for this rewarding position as a Dental Receptionist.
Job Type: Full-time
Pay: 13.50-14.00 per hour
Expected hours: 40 per week
Additional pay:
Loyalty bonus
Schedule:
Every weekend
Monday to Friday
Work Location: In person
Reference ID: Gill1
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