We are seeking a dedicated and experienced Front of House Manager to oversee the daily operations of our establishment. This role is pivotal in ensuring exceptional service and hospitality for our guests, while also managing a team of staff to maintain high standards in food production and safety. The ideal candidate will possess strong leadership skills and a passion for the hospitality industry.
Duties
Supervise and manage front of house staff, including training and development to ensure excellent service delivery.
Coordinate with kitchen staff to ensure smooth food preparation and timely service.
Maintain high standards of food safety and hygiene in compliance with health regulations.
Oversee the daily operations, including managing reservations, guest inquiries, and complaints.
Implement effective strategies for team management to enhance productivity and morale.
Ensure that all areas of the front of house are well-presented and organised at all times.
Assist in bartending duties when necessary, ensuring a high standard of beverage service.
Monitor inventory levels for food and beverage supplies, placing orders as needed.
Requirements
Proven experience in a similar role within the hospitality or hotel sector is essential.
Strong leadership skills with the ability to motivate and manage a diverse team effectively.
Knowledge of food production processes, food preparation techniques, and food safety standards.
Excellent communication skills, both verbal and written, with a focus on customer service excellence.
Ability to work under pressure in a fast-paced environment while maintaining attention to detail.
Previous experience in supervising staff within a kitchen or bar setting is advantageous.
A passion for hospitality and providing an outstanding guest experience is crucial.
Join our team as a Front of House Manager where you will play an integral role in creating memorable experiences for our guests while leading a dynamic team!