Job Description

Introduction

MACK is a property management company that has a vision to be the leading force in providing a diverse range of safe, inclusive, and sustainable accommodation for all. To support our accommodation services, we also operate nationwide, delivering catering and laundry services.

The Role

As the Head Chef, you will lead our culinary team in delivering exceptional dining experiences while ensuring the highest standards of food safety and quality. Reporting to the Restaurant Manager, with a Level 3 in Professional Cookery and strong leadership skills, you will foster a collaborative environment, oversee food production, and implement HACCP protocols. Join us to elevate our culinary offerings and drive the success of our restaurant through innovative cuisine and effective team leadership.

Key responsibilities - Head Chef (Bulk catering)

Oversee the preparation and cooking of large volumes of food while maintaining consistency, portion control, and quality standards, ensure food presentation and taste meet company expectations. Lead, motivate, and manage a team of chefs, kitchen assistants, and porters. Provide on-the-job training to ensure staff follow procedures and maintain high standards of food safety and hygiene. Monitor stock levels, forecast usage, and manage ordering to reduce waste and control costs. Ensure full compliance with food safety legislation, HACCP protocols, and company policies. Conduct regular kitchen audits and risk assessments. Ensure all allergen information is up to date and that special diets (e.g. gluten-free, halal, vegan) are catered for safely. Liaise with catering managers, clients, and service staff to coordinate service delivery. Respond to feedback and adjust operations accordingly. Ensure kitchen equipment is maintained and serviced. Report faults and oversee cleanliness and organisation of the kitchen.

Qualifications

NVQ Level 3 in Professional Cookery (or equivalent) Level 3 Food Safety & Hygiene Certification (essential) refresher training will be given. HACCP certification (preferred) Allergen Awareness Training Relevant Health & Safety training (e.g. COSHH, manual handling) Culinary or hospitality management qualification (desirable)

Experience

Proven experience as a Head Chef or Senior Sous Chef in a bulk or volume catering environment (e.g. hospitals, schools, prisons, large-scale events, care homes, or contract catering) Strong background in high-volume food production and multi-site or central kitchen operations Demonstrable experience in menu planning, cost control, stock management, and team leadership Experience managing and training kitchen brigades Track record of maintaining food safety standards and achieving high inspection results Experience working with specialist diets and allergens

Skills

Excellent leadership and team management skills Strong organisational and time-management abilities Sound knowledge of stock control, portioning, and waste reduction High standards of cleanliness and attention to detail Strong interpersonal and communication skills Ability to stay calm under pressure and meet tight deadlines IT literacy (for menu systems, stock control, compliance reporting, etc.) Flexibility and problem-solving mindset

Shift / Work Pattern

5 days over 7, including weekends. 10am to 7pm but must be flexible to fit within the business requirements

Other Considerations:

Working Conditions:

The position requires standing for long periods, bending, lifting, and maintaining a fast-paced environment while ensuring that food safety and cleanliness are upheld at all times.

It is important to MACK that all employees are aligned with the values of the company as follows:

o Do the right thing

Put our customers first Stand up for safety every day Be respectful, supporting, and caring Recognise and celebrate achievements
o Find a better way

Collaborate to find solutions Embrace the power and opportunity of diversity Generate options to maximise sustainability Commit to continuously improving
o Deliver it!

Take personal ownership for delivery Be bold and act with passion and purpose Focus on progress towards outcomes See it through!
So, whilst recognising the importance of qualifications and experience, MACK requires all employees to demonstrate how they embody the values of the company.

MACK is committed to cultivating a diverse and inclusive workforce. We aim for our workforce to be truly representative of all sections of society, and for each employee to feel safe, respected and able to achieve their potential.

www.mackgroup.com

Job Type: Permanent

Pay: 15.50 per hour

Expected hours: 40 per week

Benefits:

Discounted or free food On-site parking
Schedule:

8 hour shift
Work Location: In person

Reference ID: HR/PER/R053