Job Description

Hire Desk Administrator

Location: Caerwys, Holywell
Job Type: Full-time, Permanent

Company Overview

Thomas Plant Hire Ltd is a well-established, family-run business that has grown to become a leading plant hire company operating nationwide. Due to ongoing growth, we are looking to recruit a committed and motivated

Hire Desk Administrator

to join our Head Office team in Caerwys.

This is a key position supporting our busy Hire Desk. The successful candidate will handle customer enquiries, process hire orders, and assist with administrative tasks across departments. This is a fantastic opportunity for someone who thrives in a fast-paced environment and is looking to grow within a dynamic business.

Key Responsibilities

Handle incoming calls and emails professionally and efficiently Process hire orders and provide quotes using our pricing system Deliver excellent customer service at every stage of the hire process Support internal departments with administrative duties Maintain accurate records and follow internal procedures Work collaboratively as part of a close-knit, supportive team

Candidate Requirements

Strong communication and interpersonal skills Organised, reliable, and able to prioritise tasks effectively Confident using IT systems and email platforms Able to remain calm and professional under pressure Customer-focused with a proactive, problem-solving attitude Previous experience in administration, plant hire, or sales is desirable (but not essential - full training will be provided)

How to Apply

If you're looking for a new challenge in a fast-paced environment where you can grow and make an impact,

apply today

. We look forward to receiving your application.

Job Type: Full-time

Benefits:

Company pension
Ability to commute/relocate:

Caerwys: reliably commute or plan to relocate before starting work (required)
Work Location: In person