Job Description

Overall Purpose of the Role

To provide administrative support to the HR Team Leader, HR Services Managers, Snr. HR Advisors and HR Advisors in the course of their duties, both within Beacon House and at offsite meetings as required. To ensure that all work is completed in a timely and accurate manner, and to undertake assigned activities relating to other functions within HR Services.

Key Responsibilities are:

Arrange meetings with clients and representatives as appropriate and communicate changes in a timely manner. Take handwritten/Lap top minutes of meetings, ensuring these are accurate and to a professional standard for issue. Input data accurately into integrated HR systems in a timely manner. Daily administrative duties including photo coping, filing, word processing, issuing letters, maintaining records, case progression and case management covering Inefficiency Performance, Discipline, DAW, Grievance and Uniform Appeals. Completion of all daily tasks associated with Inefficiency Sickness. To input and provide data and management information relating to all HR services matters. Ensure all work is carried out to meet SLA's / KPI's and Shared Service Centre standards. Attend meetings / events as required, travelling as necessary. Interface professionally with the Client. To be proactive in identifying areas for improvement to processes and services. To undertake duties in relation to telephone queries, email queries and white mail queries regarding the sphere of work covered by HR Services.

Personnel Specification:

ESSENTIAL

Qualifications

Educated to GCSE (or equivalent) standard.
DESIRABLE

Prepare to study for and complete CIPD.
Skills and Experience

ESSENTIAL

Must have practical hands on general administration experience. Must be computer literate and proficient with MS programmes (word/excel/outlook) Numerate and literate Strong organisational and administration skills
DESIRABLE

Experience in an HR environment Knowledge of HR systems Awareness of best practice, HR policies and procedures Touch typing experience Experience of taking minutes Experience of Oracle CRM and HRMS systems

Competencies

Team working Customer focus Problem solving Effective communication skills Planning and organising

Some benefits of working for us:

Competitive Salary.

Company matched pension scheme.

Life assurance.

23 Days holiday rising to 25 after 2 years and 27 after 5 years.

Opportunity to purchase additional leave.

15 weeks fully paid maternity, adoption, and shared parental leave.

2 weeks paid paternity leave.

Generous Company sick pay scheme.

Opportunity to take a paid day out of the office, volunteering for a charity close to your heart.

Service awards.

Recognition awards.

Health insurance

External training and professional academic financial support opportunities.

On-site subsidised canteen.

Locked bicycle shelter.

On-site showers.

Access to 24-hour Employee Assistance program

Voluntary benefits:

o discounts on retail and socialising e.g. discounted gift cards/cashback.

o Health and wellbeing e.g. dental insurance/health screening.

o Travel and technology e.g. Travel discounts at home/abroad.

Job Types: Full-time, Permanent

Pay: 24,570.00 per year

Benefits:

Additional leave Canteen Casual dress Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Life insurance Paid volunteer time Sick pay
Schedule:

Day shift Monday to Friday No weekends
Work Location: In person

Application deadline: 02/06/2025
Reference ID: 06/05/25/02