Job Description

Job Title:

HR Administrator

Location:

Oldbury, Birmingham B68

Salary:

25,396 - 28,000 (depending on experience)

Job Type:

Full-time, Permanent

About Us:

We are a privately owned SME based in the West Midlands, operating as one of the UK's leading home repairs and services providers. With a nationwide network of over 200 fully qualified engineers, we take pride in delivering dependable, high-quality solutions across a range of trades.

From plumbing and heating to electrics, drainage, and locks, our focus is on providing outstanding customer service and doing things the right way--every time.
Our team is committed, professional, and fully trained to handle emergency repairs and essential services with care and precision. We aim to give customers complete peace of mind, ensuring that when something goes wrong at home or work, they know they can count on us to fix it quickly and correctly.

We're a fun, inclusive, and customer-focused business, and our mission is simple: to deliver an experience so seamless and reliable that customers wouldn't think of going anywhere else.

The Opportunity:

We're looking for a proactive, detail-driven

HR & Finance Administrator

to join our friendly and collaborative team based in Oldbury. In this key support role, you'll provide vital administrative assistance across both our HR and Finance functions, helping ensure the smooth and efficient operation of our day-to-day business.

Ideal for someone with prior experience in HR or office administration, this role offers a great opportunity to grow within a fast-paced and supportive environment. You'll be central to delivering people-focused processes, maintaining accurate records and compliance, and supporting finance tasks--all contributing to a positive employee experience and the successful execution of our wider People and Business Strategy.

Key Responsibilities

Office & Facilities Administration

Ensure all office equipment (e.g. printers, headsets) is maintained and fully operational. Manage company assets including IT equipment, mobile phones, access cards, and employee-issued resources. Greet and assist clients and visitors with professionalism and warmth. Monitor and order stationery, kitchen supplies, and breakfast items to maintain stock levels. Handle incoming and outgoing mail, ensuring timely distribution. Support document management tasks such as scanning, photocopying, filing, and archiving. Assist in general facilities coordination and upkeep.

HR Administration

Provide day-to-day administrative support to the People team in delivering HR initiatives and the wider People Strategy. Coordinate onboarding processes for new hires and internal moves, including issuing contracts, arranging IT and equipment, and preparing induction materials. Maintain up-to-date employee records and HR data in the HRIS system. Track probation periods, absences, and preparing related correspondence and documentation. Draft HR letters and documentation including employment contracts, confirmations, resignation acceptances, and role changes. Manage HR files with accuracy, ensuring compliance and confidentiality. Support line managers in absence tracking, including return-to-work processes and managing sickness cases. Schedule and coordinate 1:1 meeting across departments, including Engineering. Support employee relations cases with confidential administrative tasks and minute-taking. Manage reference requests and assist with compliance-related processes. Keep HR trackers, internal comms, and noticeboards up to date and accurate.

Finance Administration

Assist the Finance team with routine tasks including: Invoice processing. Filing and organising financial documentation. Supporting monthly payroll data preparation. Ensuring accurate recordkeeping of financial information.

Skills & Experience

Proven experience in a similar HR, office, or administrative role. Strong organisational and multitasking abilities with meticulous attention to detail. Excellent verbal and written communication skills. Comfortable prioritising tasks in a fast-paced, evolving environment. High level of initiative, with a proactive and flexible approach to problem-solving. Competent with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Exposure to dynamic or scaling business environments. CIPD Level 3 (completed or in progress) is desirable but not essential.

Personal Attributes

Approachable, professional, and positive in demeanor. Maintains confidentiality with a strong sense of integrity. Resilient and adaptable to shifting priorities and demands. Works well independently while also being a collaborative team player

Additional Information:

Please note, we are unable to offer visa sponsorship for this role.

Job Types: Full-time, Permanent

Pay: 25,396.00-28,000.00 per year

Benefits:

Company car Company pension Free parking On-site parking
Schedule:

Flexitime Monday to Friday
Application question(s):

Previous proven experience in a similar HR or office administration role? Do you have strong organisational skills with excellent attention to detail? Are you proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)? Do you have the CIPD Level 3 qualification (or working towards it) (desirable but not essential)? Do you drive and have your own transport? Do you have eligibility to live and work within the UK without requiring VISA Sponsorship now OR in the future?
Experience:

HR Administration: 2 years (required)
Work Location: In person