Job Description

We're looking for an HR Administrator to join us at the National Trust. Reporting to the People Service Centre Team Leader, you'll support our busy People Service Centre, playing a key part in the end-to-end employee lifecycle. If you're dedicated, driven and keen to join a fantastic team, then this is the role for you.

Internally, you'll be known as People Service Centre Officer.

What it's like to work here:We're bigger than you think, we're more complicated than we appear and we're larger scale than you'd imagine. We've got dedicated people in all our teams, and we've got so much more we want to achieve. We're for ever, for everyone and we really mean that. We don't want to stop at 5.5 million members and we want everyone to feel welcome and enjoy access to our places, so we need to reach new audiences in ways that are meaningful and relevant to them without losing the hearts and minds of those that are already with us.


Your contractual location will be our head office in Swindon and there'll be an expectation for you to attend the office. However, there's flexibility on where you're based at other times. You'll be required to work at a National Trust location for 40-60% of your working week. This'll be discussed in more detail at interview.



What you'll be doing:You'll work in our fast-paced People Service Centre as a pivotal link that connects all areas of the employee lifecycle. Using various bespoke systems, you'll be responsible for processing a wide range of both complex and high-volume HR processes and staff benefits.



As the first contact for the People Services HR mailboxes, you'll also provide a professional, customer focussed email support service with the aim of maximising manager and employee capability and deliver a first-class customer experience. The People Service Centre adopts a "one team" approach and so you'll have the opportunity to work on other people-related activities when needed.



You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what is possible in this role.

Who we're looking forexperience of working in a high volume, fast paced environment practical use of different systems & Microsoft applications attention to detail effective time management skills to meet critical deadlines ability to confidently manage sensitive and confidential employee information

The packageThe National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.


Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK

Permanent f/t (37.5 hrs pw)