Job Description

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HR Advisor

Job Role

To deliver a professional HR service to clients through management of the employee lifecycle and provision of HR advice and support across a broad range of generalist HR areas.

Responsibilities

Client facing Provide comprehensive employees relations advice and support to all clients. Attend face to face meetings with clients to advise managers and support employee relations cases with employees and their representatives. Maintain knowledge of all practices and procedures relevant to HR ensuring documents/ templates are up to date with current legislation and best practice. Implement document packages for clients including telephone and email support. Provide technical support to all HR activities and services, including software development and implementation, for example, BreatheHR implementation for clients. Support clients to onboard employees and manage the employee life cycle including ensuring all legal obligations are met. Draft Contracts of Employment and HR Policies for each individual client Undertake contract, policy and process, and handbook review activities for clients. Onboard new retained clients to The HR Branch. Monitor developments in employment law and HR best practice. Review and draft HR policies and procedures to achieve client organisation objectives. Undertake grievance/disciplinary investigations, as per client requirements including taking detailed notes of meetings and providing thorough reports of findings in line with client requirements. Placing of adverts for clients and management of recruitment administration including drafting job descriptions, scheduling interviews, managing feedback and co-ordinating offers. Managing 'right to work' process for clients including visa status and sponsorship. Be involved in a variety of HR projects for clients e.g. delivering management training, supporting TUPE processes etc. Use case and action management software to respond to client needs. Support development of systems and processes to ensure efficiency in ways of working and that client needs are met effectively. Be responsible for meeting targets and KPI's re client activity and sales. Ensure accurate recording of time spent on client activities for re-billing. Commitment to CPD

Business development & marketing

Make regular contact with clients from a client care perspective. Maintain excellent client relations with our wide client base Coordinate with the company directors and team to provide support to all business developmental activities. Support the development of website, social media presence and marketing for business. Develop and promote personal professional brand to link to company's aims and objectives

Person specification

Detailed understanding of payroll administration At least 2 years generalist HR experience CIPD L5 Experience of managing employee lifecycle administration Experience of using computerised HR/payroll systems High level of numeracy Able to work with minimal supervision Able to manage own workload and client workload Excellent written and verbal communication skills Understanding of recruitment and recruitment processes - Organisational and administrative skills Solid knowledge of employment legislation Personable with strong communication and relationship building capabilities across all levels of the business Practical and logical; able to solve problems quickly Excellent, eagle-eyed, attention to detail. Able to articulately and confidently break down and relay complex information, in understandable terms. Excellent time management. Customer focused, with a proven presence as an authentic and credible professional whose knowledge of the subject matter stands up to scrutiny. Proven experience of using MS Office packages, including Word, Excel, Outlook, PowerPoint, Sharepoint and Teams. Flexibility to work remotely, visit customer sites across the east midlands and sometimes further afield and come into the office on a regular basis. You will need to have the right to work in the UK as we are unable to support applicants who require sponsorship. Full driving licence and able to visit client sites on a regular basis across the UK * Flexibility in hours of work is key.