Stanley House, Anthony's Way, Medway City Estate, Rochester, ME2 4NF
Line Reporting Manager:
HR Manager
Salary Range 35,000 to 40,000
Monday to Friday 8.30am to 5.00pm (hour lunch)
Principle Duties and Accountabilities:
This role is crucial in delivering exceptional HR support aligned with best practice and current employment regulations. You will play a key role in helping us achieve the business objectives by providing a proactive and valuable generalist HR service.
You will play a vital role in supporting the employee life cycle and driving success across HR and transformation initiatives.
Roles and Responsibilities:
Operational HR Support
Act as first point of contact for employee relation matters and case management.
Lead, co-ordinate, coach and risk-manage employee relations including probationary periods, absence, disciplinary & grievance investigations, and capability processes.
Collaborate with department leads and directors on the most sensitive cases.
Ensure strong employee relations through the engagement of managers to fulfill their legal obligations effectively.
Support on TUPE transfers, both in and out of the business, in line with TUPE guidelines.
Be the escalation point for HR administration team on employee/manager query resolution.
Organisational Development
Support the development and implementation of projects to improve employee engagement and retention across the business.
Proactively identify areas and opportunities for process improvement and offer recommendations/solutions.
Administration
Support HR Manager on the annual reward process - performance/salary review, bonus, benefits.
KPI Reporting - Review data, report on trends and advise managers/leaders on implementation of solutions.
Support the development and implementation of policies and procedures, working collaboratively across all functions to ensure fit for purpose.
Manage HRIS Data, ensuring it is reflective of organisational structure.
Oversee and maintain departmental structure charts.
Oversee the onboarding process for new employees, ensuring a smooth transition into the organisation.
Notify the payroll and operation teams promptly of any employee changes within the employee life cycle.
Stakeholder Management & Communication
Confidently influence key stakeholders to gain buy-in and support new ways of working, alternative solutions and key projects.
Support stakeholders to implement any organisational change requirements, including proactive management and administration of Terms & Conditions, and Contracts.
Meet regularly with HR Management to share analysis, highlight trends and identify insights from data including turnover, absence, engagement surveys, and exit interviews.
People & Culture
Contribute to the development of initiatives aimed at enhancing employee engagement, retention, and overall workplace culture.
Collaborate with Training and Development initiatives to improve employee skills and capabilities.
Qualifications / Competency:
CIPD Level 5 qualified or working towards
Experience working with HRIS and employee-related platforms is desirable.
Extensive Knowledge of employment law and current legislation
Knowledge and understanding of GDPR compliance
Experience in the generation and use of accurate data for informed decision making.
Strong relationship building and stakeholder management
Experience of managing change and delivery of projects.
Flexibility and willingness to take on additional responsibilities related to the role
Excellent organisational and administrative skills with strong attention to detail
Methodical and able to effectively prioritise workload
Effective written and oral communication skills
Ability to work independently and as part of a team
Proactive, confident and collaborative working style
Health & Safety:
Section 7 of the Health & Safety at Work Act (1974) states the general duties of employees at work
It shall be the duty of every employee while at work to:
(a) To take reasonable care for the health and safety of themselves and of other persons who may be affected by their acts or omissions at work; and
(b) as regards any duty or requirement imposed on their employer or any other person by or under any of the relevant statutory provisions, to co-operate with them so far as is necessary to enable that duty or requirement to be performed or complied with
To understand and comply with the company health and safety policy
To influence and promote a positive health, safety culture within the organisation and lead by example
To ensure all works activities are carried out in a safe manner and in accordance with legislative, company requirements and the risk assessments
To ensure housekeeping of the works and welfare areas are fully maintained
To carry out comprehensively and complete in full, all company required documentation
To report all health, safety and environmental incidents to the Line Manager within 2 hours of it happening
To ensure awareness of the company fire and first aid arrangements, and emergency evacuation procedure
What we offer:
20 days holiday plus bank holidays
Full PPE provided
Company events
Company pension
Free parking / On-site parking
Health & wellbeing programme
Death In Services
Referral programme
Job Types: Full-time, Permanent
Experience:
HRIS: 3 years (preferred)
HR: 3 years (preferred)
Licence/Certification: