Job Description

About us

At Fonthill Care, we combine compassionate, person-centred care with innovation to enhance service delivery and enrich the experience for both our residents and staff. Our residents have a wide variety of clinical needs, with some highly complex & PMLD. As such the setting demands tailored solutions for our staff information handling that must align with multiple layers of regulatory and safety requirements especially in relation to training & competency.

The role

We are seeking a detail-oriented and dedicated HR Coordinator to join our care home team. You will play a central role in ensuring the smooth and compliant operation of our HR system, supporting both our staff and leadership in delivering safe, regulated, and people-focused care.

The ideal candidate will bring HR experience, strong interpersonal skills with a structured and proactive approach. Confidence in managing digital systems and compliance with employment law, CQC standards, and internal policies.

This is a rewarding opportunity for someone passionate about best practice, processes improvement, and creating a compassionate and high-performing care environment.

What you'll be doing

Help promote employee wellbeing and retention, along with adequate staffing levels and rota cover. Lead and coordinate the recruitment process, including job postings, CV screenings, scheduling and conducting interviews, and onboarding process. Collaborate with SMT to ensure an efficient and inclusive recruitment process. Organising onboarding and orientation, ensuring legal compliance and a comprehensive employee induction process. Manage offboarding, including exit interviews, ensure asset returns, HR records are updated, and co-ordination with payroll. Maintain accurate, confidential employee records and manage HR systems and correspondence (e.g. Email inbox, ID Verifications etc). Support HR initiatives to enhance engagement and contribute to HR projects, process improvements, and organisational goals. Assist in conflict resolution and employee relations matters with professionalism and discretion Promote evidence-based, ethical HR practices and fair decision-making. Act as a role model for inclusive practice, integrity, and continuous professional development.

What we're looking for

Minimum 2 years of HR experience, preferably in a care setting. CIPD (or equivalent) Level 5 qualified or higher. Strong knowledge of HR best practices, GDPR, employment law, and CQC- regulations. Adaptable and solution-focused with excellent problem-solving skills. A high level of integrity when handling confidential and sensitive information. Confident communicator with excellent interpersonal and written skills (especially in respect of minutes/notes). Highly organised, detail-oriented, and dependable. Skilled at managing HR records, data, and documentation with precision. Strong commitment to creating a supportive and inclusive workplace culture. Digitally confident: comfortable with cloud-based systems, Microsoft Office, and Google Workspace (Gmail, Google Drive, Sheets, Docs, Meet). Open to feedback and collaborative working; seeks support when needed and engages in continuous learning. Performing risk assessments, return to work/maternity and other required work place assessments.

Desirable

Bachelor's degree in Human Resources, Business Administration, or related field Experience with ACAS claims & tribunal case management for employers HR experience within the care sector. Knowledge of Skilled Worker Sponsorship management.

Qualifications

Professional member of the CIPD at MCIPD, or equitable demonstrable experience and CIPD qualified to Level 5 or above.

Evidence of continual professional development as a human resources practitioner.

Hours of work

Typical hours will be Monday to Friday 9am - 5pm, however on occasion you may be required to come in evenings (such as to meet with the night staff) or weekends. Flexibility, especially during peak periods is required.

Benefits

Opportunity for rewarding career in care, within Outstanding rated setting. Pension Scheme Eye Test Vouchers Employee training & development opportunities Meals included Cycle to work & EV Scheme (subject to length of service) Access to employee benefit card
NOTE: The Company reserves the right to amend this job description from time to time to accommodate the requirements of the business and the evolving nature of the role. Candidates must have a valid right to work in the UK, be over 18 and subject to a satisfactory DBS Enhanced check & employment references.

Job Types: Full-time, Permanent

Pay: 30,000.00-40,000.00 per year

Benefits:

Company events Company pension Cycle to work scheme Discounted or free food Free flu jabs Health & wellbeing programme Sick pay
Schedule:

Day shift Monday to Friday Weekend availability
Work authorisation:

United Kingdom (required)
Work Location: In person