Job Description

Job Ref:

MAY1214

Branch:

Claridge's

Location:

Claridge's Hotel, London (West)

Salary/Benefits:

Competitive Salary

Contract type:

Permanent

Hours:

Full Time

Hours per week:

40

Posted date:

08/07/2025

Closing date:

24/08/2025

We are seeking a driven

Human Resources Coordinator

to join the

Claridge's Human Resources

team at Claridge's.



Set in the heart of Mayfair, Claridge's is an art deco icon and a byword for understated elegance. Since the 1850s, Claridge's has excelled at the finer things in life: glamorous design, inspiring dining, impeccable service. There are many 5-star hotels in London but nowhere quite like Claridge's. The hotel is a unique combination of splendour and charm with long-standing connections with royalty that have led to it sometimes being referred to as "annexe to Buckingham Palace". Claridge's has a famous all-day dining and Afternoon Tea restaurant the 'Foyer Reading Room', L'Epicerie that offers a culinary theatre of the kitchen, the newly opened Claridge's Restaurant and three bars: Claridge's Bar, the intimate Fumoir and effortlessly elegant Painter's Room.



We are looking for an enthusiastic, motivated individual who we anticipate will have worked in a similar role within the hospitality or travel and tourism industry. The ideal candidate will be a team player who is a fast learner, adaptable and has exceptional attention to detail, interpersonal and communication skills.



Your role is to provide a comprehensive, confidential Human Resource support to all employees at Claridge's, building strong relationships with both employees and managers to support the achievement of our vision and goals.



You will assist and work with the Human Resources team to operate an effective and efficient Human Resources Department to ensure compliance with Claridge's and Maybourne Hotel Group policies and current legislation.



You will be the first point of contact for the department, responding to telephone and email enquiries.

Main Responsibilities will include:

To provide logistical and administrative support including arranging meetings, managing diaries, minute taking, arranging venues and equipment as required by the HR team. To work collaboratively with the payroll function to ensure that all information is accurate and all payroll deadlines are met. To assist with updating policies and procedures in line with changes in employment legislation. To maintain the highest standards of organisation within our employees files. To carry out all departmental filing on a structured basis. To prepare and distribute contracts of employment and transfer/ promotion letters To support and organise staff social activities and awards. Obtaining references for all new starters.
Setting all new starters up on the HR system.

Entry requirements:

Previous HR administration experience Strong Communication Skills - verbal and written Strong administrative background PC Literate, including Microsoft Word and Excel packages Strong Customer Service focus Strong sense of ownership High level of accuracy with ability to manage a number of projects concurrently Excellent time management and organisational skills

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service.



Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you:

Financial Stability

Excellent salary package. Family Friendly company policies including enhanced Maternity and Paternity Pay. Holiday allowance increase after 3 and 5 years of service. Travel Season Ticket Loans. Pension Scheme.

Health and Wellbeing Support

Subsidised monthly Podiatrist and Masseuse treatments. Flu vaccination vouchers.
Eye test vouchers and contributions towards glasses.
24-hour colleague assistance helpline. On and off-site Occupational Health Service. Death in Service salary contribution. Various wellbeing activities focused on mental and physical health. A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.

Recognition and Career Development

Referral Scheme 'Introduce a Star' where you can earn up to 1,500.
Instant colleague recognition and award programme with generous prizes. Colleague of the month nominations with generous prizes. Additional paid day off to celebrate your Birthday. Internal transfer and promotion opportunities. In-house training and development team with a strong focus on career progression and personal growth. Long service awards.

Memorable experiences

Preferential room rates of 50 per overnight stay for yourself or your family across Maybourne. Hotel Guest Experience Stay including an overnight stay and wining and dining at our renowned restaurants and bars.
50% Food and Beverage discount across Maybourne.
Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children's Party, etc.) Wedding and Baby gifts. Retirement functions.

Terms and conditions apply to all benefits.


In line with the requirements of the Asylum Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.


Timeless Elegance in Mayfair

Step into the heart of Mayfair and discover Claridge's, an Art Deco icon that has epitomised understated elegance since the 1850s. Renowned for impeccable service, timeless design, and inspiring dining, this storied hotel offers signature suites and rooms with soaring views across London. From landmark restaurants to hidden-gem bars, every detail--from Afternoon Tea to cocktail hour--stirs the senses. There are many five-star hotels in London but nowhere quite like Claridge's.