Job Description

Internal Communications Officer
Salary: 36,897 - 40,000 dependent on experience
Location: Ealing office base with hybrid working.
Contract: Permanent, 35 hours per week
DBS check required: Basic
About us
We're a UK housing association committed to a new vision - providing homes people love to live in.
With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable and private rent, specialist housing services, as well as homes for sale and shared ownership.
Our 70,000 customers have diverse backgrounds and levels of income and we're here to provide all of them with homes that are safe, high quality and sustainable. And with social housing roots going back eight decades, we continue to ensure that every penny of profit we make is reinvested into our charitable social purpose - delivering more homes and better services for customers.
We're also members of the G15, a group of leading housing associations that work together to house one in ten Londoners and tackle the housing crisis.
Role Overview
We are looking for an Internal Communications Officer to join our dedicated Communications department. The key purpose of this role is to promote a professional and positive image of the A2Dominion Group through the delivery of a range of internal communications activities, including news and editorial, campaigns and projects.
Key responsibilities:
General

• Working with the Senior Internal Communications Manager, contribute to the development and delivery of internal communications
• Deliver routine communications projects and campaigns and support the delivery of large-scale, complex internal communications projects
• Manage day-to-day requests from client departments

Internal communications

• Act as an internal journalist, sourcing, planning and writing interesting and engaging copy for a range of internal channels, including intranet news and internal newsletters
• Manage and support the delivery of internal events, including cascades, briefings and events for colleagues
• Improve the Group's communications with colleague, measuring and reporting on the effectiveness of activities, undertaking regular reviews, and developing new approaches
• Work with stakeholders to understand and identify requirements and opportunities providing expert communication advice and support

Technical / Creative

• Implement the effective use of a range of marketing tools, channels and techniques, including publications, HTML emails, texts/SMS, advertising, campaigns, events, video, social media and merchandise, as appropriate
• Provide a creative design service by developing attractive visuals, documents and multi-media
• Provide a copywriting, proofreading, editing and print production service, offering advice and liaising with suppliers
• Research and maintain accurate content and publish across offline and online platforms
• Promote and monitor the Group's corporate identity, providing brand assets and advising on their use to ensure consistency

Team / Shared duties

• Contribute to shared frontline duties, including responding to general communications requests and enquiries
• Provide cover and support for other Communications Officers, as required
• Develop and maintain the team's tools, systems and processes, ensuring adherence to communications guidelines, best practice and legal requirements
• Assist with general administration and support across the team

More about you

• Educated to GCSE level or equivalent in Math's and English (Grades A*- C)
• Experience of working in a busy communications, PR or marketing environment within a large organisation
• Excellent copywriting, editing, proofreading skills for different audiences
• Proactive approach to generating and writing great content, including news, features and interviews
• Email marketing production and evaluation skills, using email service providers (such as Click Dimensions)
• Experience of delivering projects and campaigns using a range of tools and tactics, including Campaigns, Creative design using Canva, Email marketing, Publications, Social media, Website/intranet

Choosing us is easy
As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.
We offer a wide range of staff benefits. For this role, these include:

• 25 days' holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
• Up to 8% contributory pension
• Flexible working
• Investment in your learning and development.

In addition, all permanent and fixed-term employees receive a generous annual allowance of up to 300 to use towards health and lifestyle benefits for both you and your family.
We also operate a Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions.
Whatever the role, we want you to bring your knowledge and experience to play your part in improving people's lives.
If you require a reasonable adjustment during the recruitment process, please contact our Talent Team to request:
A2Dominion Group is a Disability Confident Employer which means that we are committed to employing disabled people and will:

• actively look to attract and recruit disabled people
• provide a fully inclusive and accessible recruitment process
• offer an interview to disabled applicants who meet the minimum criteria for the job
• be flexible with assessing people so disabled applicants have the best opportunity to demonstrate that they can do the job
• make reasonable adjustments as required

At A2Dominion Group, we recognise the positive value of diversity, promote equality and inclusivity in our hiring processes. We always aim to recruit the person who is most suited to the job and welcome applications from people of all backgrounds - men and women, people of all ages, sexual orientations, nationalities, religions, and beliefs.
Meeting the role requirements
We recognise that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, we'd still encourage you to apply and also to arrange a call with one of our recruitment team to discuss your application further at .
A2Dominion is proud to be a family friendly employer
Everyone is welcome at A2Dominion Group. We know that equality, diversity, and inclusivity make us better. We embrace the unique contributions of our people and seek to create a workplace where everyone feels like they belong. Find out why our people love working with us."
Join us at A2Dominion, where your expertise will be integral to our recovery journey, creating lasting positive changes in the lives of our customers. If you possess the right motivation and drive to contribute to our recovery and change initiatives, we invite you to apply and be a crucial part of our team.