Job Description

1 Mabledon Place, Central London


Up to 28,808 DOE

Job Title:

IT Endpoint Technician

Department:

I.T.

Location:

1 Mabledon Place, WC1H 9AX

Contract /Hours:

Permanent/40 per week

Salary range:

Up to 28,808 DOE

About us:

Sonic Healthcare

is an internationally renowned healthcare provider with a demonstrable track record of medical services across the world. Headquartered in Sydney, Australia, Sonic is an ASX Top 50 company that has grown to become one of the world's leading healthcare providers, specialising in pathology, radiology and primary care medical centres. We have operations in Australia, the USA, Germany, Belgium, Switzerland, the United Kingdom, Ireland and New Zealand.

Sonic Healthcare UK

encompasses the two main entities in the UK, The Doctors Laboratory (TDL) and Health Services Laboratories (HSL). HSL is a partnership between The Doctors Laboratory (TDL), Royal Free London NHS Foundation Trust and University College London Hospitals NHS Foundation Trust (UCLH). HSL was formed to provide pathology services to the NHS Trusts and has expanded further to provide services to other NHS Trusts. Over 2,500 staff work at Sonic Healthcare UK, primarily under the TDL or HSL banner.

Our purpose is to deliver medically-led diagnostics, innovation, value and long-term investment to healthcare. With our core laboratory based at The Halo Building in London WC1H 9AX, we also have an expanding site in Manchester as well as smaller hospital-based laboratories across the country. We maintain rigorously high standards of quality, whilst also delivering efficiencies to healthcare through careful workforce planning, pioneering technology and significant investment in infrastructure and IT.

About the role:

We have an exciting opportunity to join the Endpoint team working in the IT Department. The IT Endpoint team are responsible for the provision and maintenance of a wide range of IT hardware, supporting the business through a combination of remote tools and field work.

The successful candidate will work from our core laboratory at The Halo, as well as visiting our sites countrywide to provide an excellent response to support calls to minimize disruption to our busy labs.

The role holder will work with desktop PCs, laptop, thin clients, printers, scanners and mobile phones. Supported by the wider team, the successful applicant will manage their own individual tickets as well as contributing to wider department objectives and projects. Great time management and written and verbal communication skills are essential. The successful applicant will be comfortable working independently, often traveling to sites to resolve issues solo.

The ideal candidate will be someone with some experience, either professional or personal, of working with computer hardware and someone who understands the main computing components and is enthusiastic about repairs and upgrades.

This is a physical role and would suit an active and energic individual who works enjoys hands-on IT support.

If you think you would be a good fit for the role we would be eager to hear from you.

At TDL we offer a variety of excellent staff benefits including:

Training and development opportunities

- supporting professional development

Annual salary review

- No banding restrictions: As we are a private company we are not restricted by salary bandings and so are able to negotiate appropriate salaries based on experience. This also means that annual salary reviews do not hit a band ceiling.

Discounted gym membership

- we have a corporate gym membership scheme with Better Gyms

Cash healthcare plan

- cash back on a variety of healthcare costs including dentist and opticians

Sick Pay Entitlement

- 5 paid days in the first year of employment, 20 days thereafter

Permanent Health Insurance and Death in Service Cover

Life Assurance

- providing salary continuation for long term illness (six months qualifying period)

Employee Assistance Programme

- supporting staff wellbeing

Season Ticket Loan Scheme

- interest free loan for the cost of annual travel ticket

Perkbox

- Access to additional staff perks and benefits such as high street discounts

Company Pension Scheme -

company and staff contributions which increase with service

Competitive annual leave allowance

- 23 days rising to 28 days after 5 years service

Flexible working hours

- we support and offer flexibility around shift patterns and working schedule


Please read the job description and person specification carefully and ensure that your application reflects the knowledge, skills and experience required.
We respect and value the diversity of our staff and welcome applications from diverse communities.

PLEASE NOTE: WE RESERVE THE RIGHT TO CLOSE THIS VACANCY AT ANY TIME EVEN IF A CLOSING DATE IS SHOWN HERE OR IN ANY OTHER MEDIA


Vacancy ID : 033227 Closing Date : 28-Jul-2025


Contact Person : Danny Howell Contact Email : danny.howell@tdlpathology.com