Junior Call Centre Agent

Leeds, ENG, GB, United Kingdom

Job Description

Role Overview



As a

Junior Call Centre Agent

, you will be responsible for making outbound calls, responding to inbound enquiries, and providing information about client products and services. You will play a key role in supporting sales campaigns and scheduling follow-ups for the marketing team.

Key Responsibilities



Make outbound calls to potential customers to introduce client products and services Respond to inbound calls and address customer questions professionally Schedule appointments or follow-ups for the marketing and sales teams Meet individual and team call targets and performance metrics Provide excellent customer service in all communications Collaborate with the marketing team to support campaign objectives

What We Offer



Bonuses: Additional incentives for meeting performance goals Paid training and professional development in marketing and customer service Opportunities for career growth into senior sales or marketing roles Supportive team environment with ongoing coaching

Ideal Candidate



Strong verbal communication and listening skills Friendly, confident, and professional phone manner Ability to work in a fast-paced call centre environment Organised with good attention to detail Motivated and target-driven Previous call centre, sales, or customer service experience is an advantage (but not required)

If you're ready to start your career in a fast-paced marketing environment, apply now to join



Job Type: Full-time

Pay: From 30,000.00 per year

Additional pay:

Bonus scheme Yearly bonus
Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Schedule:

Day shift Monday to Friday
Work authorisation:

United Kingdom (required)
Location:

Leeds LS1 (required)
Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD3495537
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Leeds, ENG, GB, United Kingdom
  • Education
    Not mentioned